Building ‘Above Average’ and Exceptional Low-Income Housing Tax Credit (LIHTC) Average Income Test (AIT) Policies: Webinar: NAHB: REPLAY

When it was introduced in 2018, the Average Income Test (AIT) for Low-Income Housing Tax Credit (LIHTC) properties was one of the biggest innovations introduced to the LIHTC program. It offered significant benefits for both residents of AIT properties and the properties themselves. Since then, a process to address some of the challenges with federal AIT regulations had been slow to materialize, and as a result, developing effective AIT policies remained a challenge for many states and owners/agents. This discussion, led by Scott Michael Dunn, HCCP, CEO/Owner of Costello Compliance, and Erica Etterling, HCCP, Rental Compliance Support Manager at Virginia Housing, provided a framework for developing effective state and owner/agent AIT policies.

Registration now requires an NAHB login. Create your account at www.nahb.org/register or call the help desk at 202.266.8313 for assistance.

Wendy M. Quackenbush

Wendy M. Quackenbush (Moderator)

Director of Multifamily Compliance

The Texas Department of Housing and Community Affairs

Wendy Quackenbush has served at the Texas Department of Housing & Community Affairs in various roles since 2001. Currently, Mrs. Quackenbush is the Director of Multifamily Compliance. In her role, she manages and oversees the Compliance Team that conducts physical inspections, onsite monitoring reviews, program and income eligibility training, technical assistance to development owners, management companies and others and oversees the Annual Owner’s Compliance Report (AOCR). Prior to joining the Department, she worked in the apartment industry since 1992 starting out as a leasing agent and eventually working as the Compliance Director for an affordable housing developer in the private sector. She is very passionate about affordable housing and helping others. Her friends describe her as a good listener, loyal, an Ebay shopping wizard and a casserole maker extraordinaire. She is married to her high school sweetheart, a mother of one college age daughter and has three of the cutest dogs, Xochi, Tepin and Munckin. She loves all Star War movies, reading fantasy books, antique shopping, wine tasting and volunteering at her local service center.

Scott Michael Dunn

Scott Michael Dunn

Chief Executive Officer, Costello Compliance and Director of Policy, The Costello Companies

Scott Michael Dunn is the CEO of Costello Compliance and the Director of Policy for the Costello Companies. The Costello Companies are developers, builders and managers of affordable housing with clients throughout the country. Mr. Dunn has almost three decades of experience in multi-family housing and holds various specialized certifications related to all major affordable housing programs. Prior to joining the Costello Companies, Scott Michael served as the Executive Vice President of Zeffert & Associates for over a decade where he was responsible for the company’s overall daily operations as well as developing and monitoring the training, compliance and state monitoring divisions.

Erica Etterling

Erica Etterling

Rental Compliance Support Manager

Virginia Housing

Key:

Complete
Failed
Available
Locked
Webinar Replay
Recorded 06/04/2025  |  60 minutes
Recorded 06/04/2025  |  60 minutes
Certificate of Completion
1.00 Continuing Education credit  |  Certificate available
1.00 Continuing Education credit  |  Certificate available