CSP I: The Art and Science of Selling

In this Certified New Home Sales Professional (CSP) module, you will tap in to the psychology of the customer, learning their decision-making processes, personality types and communication styles. You will gain a comprehensive understanding of the skill sets a new-home sales professional must possess, including time management, knowing the differences between selling new and resale homes and ways to tailor sales presentations for an increased closing ratio. This module also covers the Critical Path to Successful Selling.

While the core content is the same as that of the in-person course, the dynamic online version is delivered in audio and video formats. It contains on-screen text, downloadable resources, a transcript of the course and a discussion forum where you can pose questions, share perspectives and enhance what you've learned. The online course offers the flexibility of taking it when you want and at your own pace. You will need to complete CSP II: Understanding New Home Construction, CSP III: Selling Skills for New Home Sales Professional, and pass the exam with a score of 70% to achieve the CSP designation.

 NAHB Continuing Education: 6 hours towards CAPS, CGA, CGB, CGR, GMB, CSP, Master CSP, CMP, MIRM 

Important Registration Details:

Please note: You have one year after purchase to complete the requirements of this module. If you experience any issues with Adobe Flash when accessing the on-demand course or module, please try the Mozilla Firefox Web browser.

This course is non-transferable.  Do not use another individual’s login information to register for this course.  You must login to nahb.org as yourself to receive a certificate of completion and credit for this course.  If you are registering as a member, please use a PIN tied to your legal name. NAHB PINs are tied to a person, not a company.

You must login to nahb.org as yourself to receive your certificate of completion and credit for this course. If you are registering as a member, please use a PIN tied to your legal name. NAHB PINs are tied to a person, not a company. If you are not registered on nahb.org, Create Your Login now.

Refund Policy: No refunds are issued for on demand courses upon purchase. 

Any questions or need more information? Please contact ElearningHelp@nahb.org.

Key:

Complete
Failed
Available
Locked
The Art and Science of Selling - Introduction
Begin self-paced component package.
Begin self-paced component package. If you experience any issues with Adobe Flash when accessing the on-demand course or module, please try the Mozilla Firefox Web browser. Many of the navigational directions and/or links found in this section may no longer be functional. Please remember to exit the screen at the end of this component to advance to the next section of the activity.
The New Home Sales Professional
Begin self-paced component package.
Begin self-paced component package. If you experience any issues with Adobe Flash when accessing the on-demand course or module, please try the Mozilla Firefox Web browser. Many of the navigational directions and/or links found in this section may no longer be functional. Please remember to exit the screen at the end of this component to advance to the next section of the activity.
Understanding Consumer Behavior
Begin self-paced component package.
Begin self-paced component package. If you experience any issues with Adobe Flash when accessing the on-demand course or module, please try the Mozilla Firefox Web browser. Many of the navigational directions and/or links found in this section may no longer be functional. Please remember to exit the screen at the end of this component to advance to the next section of the activity.
The Science of Selling - Targeting Your Sales Approach
Begin self-paced component package.
Begin self-paced component package. If you experience any issues with Adobe Flash when accessing the on-demand course or module, please try the Mozilla Firefox Web browser. Many of the navigational directions and/or links found in this section may no longer be functional. Please remember to exit the screen at the end of this component to advance to the next section of the activity.
Course Evaluation
10 Questions
10 Questions Please fill out the evaluation below with your feedback about the course. You must complete the evaluation to receive your Certificate of Completion. Click the link below when you are ready to begin.
Certificate of Completion
6.00 Continuing Education credits  |  Certificate available
6.00 Continuing Education credits  |  Certificate available This is the certificate of completion for this course.