NAHB | IBS 2026 Education Recording: AI's Impact on Multifamily: Smarter Sites, Faster Leasing, Stronger Operations

Artificial intelligence is now being widely used and rapidly reshaping the multifamily housing industry. This session highlights the most current applications of AI across the full multifamily lifecycle, including site selection and feasibility, navigating codes and zoning, optimizing leasing and marketing performance, and driving property management efficiency. Walk away with a practical understanding of which AI tools matter most today, emerging trends to watch, and how leading firms are using AI to improve decision-making, reduce costs, and enhance the resident experience.

Exclusively for NAHB Members & Credential Holders: Free registration for members after login. If you have not set up your NAHB account, please visit: www.nahb.org/register or call 202.266.8313.

Learning Objectives:

  • Identify key AI tools and technologies reshaping multifamily development, including site selection analytics, zoning/code navigation, and project feasibility modeling.
  • Evaluate how AI enhances leasing, marketing, and property management workflows to improve occupancy, streamline operations, and elevate the resident experience.
  • Apply practical frameworks and real-world examples to assess when and how AI can improve performance across a multifamily portfolio--while understanding common risks, limitations, and implementation pitfalls.

James Blackwood

James Blackwood

Giraffe Technology

Rachel Johnson

Rachel Johnson

Chief Information Officer

The NRP Group

Rachel Johnson joined The NRP Group in 2010 as an Asset Manager and was promoted to Chief Information Officer in 2012. In 2022, she was elevated to Principal and Executive Team Member, reflecting her role as a strategic leader shaping NRP’s long-term growth and operational scalability. Johnson leads all aspects of technology across the enterprise, including IT infrastructure and operations, enterprise applications and business solutions, data and analytics, property technology, and cybersecurity, ensuring technology directly enables NRP’s vertically integrated development, construction, and property management platform. Since her arrival, NRP has grown from approximately 350 employees to more than 1,200, expanded multifamily production significantly, and grown its managed portfolio to over 30,000 units valued at more than $2.5 billion. Technology innovation under Johnson’s leadership has been a key contributor to this growth. During her tenure, The NRP Group has consistently ranked among the Top 10 largest developers and builders in the U.S. and has become a national leader delivering both affordable and market-rate housing at scale. Johnson has led multiple enterprise-wide transformations, including modernization of cloud and hybrid infrastructure, implementation of advanced data and analytics platforms, digitization of development, construction, and property management workflows, and integration of best-in-class enterprise applications. More recently, her focus has centered on artificial intelligence strategy, automation of knowledge-intensive workflows, secure data access, and enterprise cybersecurity.

Gillian Sowray, MBA

Gillian Sowray, MBA

CEO

Fordje

Gillian Sowray has spent 17 years bringing products to market across construction, climate tech, and software - scaling teams and launching solutions from startups to enterprise. She's presented at SXSW, RE+, and the 2025 International Builders' Show, where her company Fordje was named runner-up for Best New Startup. Today, as Co-Founder and CEO of Fordje, Gillian is tackling one of construction's most persistent bottlenecks: the code complexity that delays projects and drives up costs. Fordje's AI-powered platform lets builders get code right the first time, eliminating the rework and delays that come from discovering requirements too late. Gillian holds an MBA and M.S. in Public Policy from Carnegie Mellon University and a bachelor's degree from Boston University.

Key:

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IBS 2026 Education On-Demand
Recorded 02/18/2026  |  60 minutes
Recorded 02/18/2026  |  60 minutes
Certificate of Completion (258688)
1.00 Continuing Education credit  |  Certificate available
1.00 Continuing Education credit  |  Certificate available