With over 25 years of providing support for the home building industry, Monica has vast experience in strategic leadership, marketing, and customer support. As the Vice President of Customer Success for the Residential Home Construction Division at ECI, Monica is focused on supporting our clients by identifying the resources and support they need to be successful in meeting their goals using technology. Prior to coming to ECI, Monica worked as CEO at Builder Partnerships and oversaw the relationship management team to grow membership and increase participation and return for members. Currently, Monica participates on several NAHB Committees and serves as an Ambassador with the She Built Foundation. She was recognized with the first Professional Builder’s 40 Under 40 class in 2011 and most recently received recognition as the 2023 NAHB Woman of the Year. You can reach Monica directly at mwheaton@ecisolutions.com.

Don Bronchick is a nationally recognized construction executive, consultant, and speaker with more than three decades of hands-on experience in residential construction. Over the course of his career, Don has personally sold more than $300 million in contracts and overseen the installation of work in 68,000+ new homes across multiple markets. Don’s background spans the full construction ecosystem, having operated as a licensed general contractor, subcontractor, dealer, distributor, and manufacturer. He previously held state general contractor licenses in Florida and North Carolina and has built, scaled, and led multiple construction organizations ranging from small regional firms to statewide operations. Today, Don is the founder of BuilderBeast Consulting LLC, where he works with residential subcontractors, builders, and building-materials companies that want to scale aggressively and profitably. His work focuses on sales execution, leadership, culture, risk management, and operational discipline—grounded entirely in real-world experience, not theory or academia. He is also the author of Built from the Ground Up, a practical guide to building profitable, durable construction businesses based on decades of lessons learned in the field. Don is a sought-after speaker at national and regional industry events, known for his candid, no-nonsense approach and deep understanding of what actually works in construction.

Lisa Cortez has been with Cornerstone Home Lending, a division of Cornerstone Capital Bank, for eight years. She serves as a Mortgage Loan Originator and National Director of Builder Outreach, where she acts as an ambassador and liaison between Cornerstone and the residential home building industry. In this role, Lisa works with local, state, and national builder associations, including NAHB, to support advocacy efforts and strengthen industry relationships. She currently serves on NAHB’s Associate Members Committee and is the Chair of the Leadership and Recognition Subcommittee. She also serves as Vice Chair of the North Carolina HBA Professional Women in Building, is a member of the Executive Board for the Home Builders Association of Greater Charlotte, has served as an NAHB PWB Trustee, and has chaired Professional Women in Building at her local council. Lisa is also the Co-Founder of Women Building America, a nonprofit organization focused on supporting the residential construction industry by addressing critical labor shortages and introducing high school girls to the many career opportunities available in building and construction. Through hands-on construction camps, Women Building America connects young women with industry professionals, builds confidence, and helps create awareness of skilled trades and construction-related career paths.

Kimberly Mackey, founder of New Homes Solutions Consulting, has a reputation as someone with real-world SOLUTIONS in a competitive and rapidly changing sales environment. Companies call on Kimberly to set up the processes & systems within the company so that sales is the engine that drives the train rather than running it off the tracks. Because she has such a depth of experience in all disciplines within the building industry, she is highly sought after to help companies to create a Customer Experience Process from lead to customer and throughout the building process. By creating a smooth transition and communication processes, she helps builders to create “Raving Fans.” She is a keynote speaker with 20 years of experience as an executive in the residential home building. She has a proven track record working with Builders and Developers of all sizes –from the local/regional companies to the publicly traded nationals.