Construction delays rarely began in the field. They often started with missed details, disconnected systems and communication gaps that created costly workflow friction behind the scenes.

In this webinar, business coach and industry expert Fred Reikowsky explored how builders and remodelers could identify the hidden information bottlenecks that led to mistakes, rework, schedule delays and shrinking profit margins.

Participants learned practical strategies to improve communication, streamline workflows and create more efficient operations using today's emerging AI-powered tools. They discovered how agentic AI could help centralize real-time job data, reduce delays, improve team coordination and enhance the customer experience without adding complexity to daily processes.

Participants also learned how to conduct a "Friction Audit" to pinpoint where critical information—such as change orders, finish selections, specifications and approvals—became stalled, slowing production and impacting profitability.

Free registration is available to all after login. To create an account, visit www.nahb.org/register or call the help desk at 202.266.8313 for assistance.

What Participants Learned

• Identified the most common workflow breakdowns that caused delays and rework.
• Improved information flow between teams, trades and clients.
• Learned how to use AI-powered tools to streamline communication and job tracking.
• Conducted a Friction Audit to uncover operational bottlenecks.
• Discovered strategies to protect profit margins while improving the customer experience.

Who Should Attend 

• Single-family builders 
• Remodelers 
• Business owners 
• Project managers  
• Construction professionals looking to improve productivity, reduce inefficiencies and scale operations more effectively.