The New Home Sales Professional - Live Online 2020 (September 15, 22 & 29)

  • Registration Closed

This course is designed to review the best practices of the New Home Sales Professional.  The course offers tips and techniques to help you become the best new homes sales professional you can be.  The course offers details on the tasks that must be practiced on a regular basis and the skills needed to close the sale. By completing the course, you should be confident performing the various tasks required of management and be on the top of your game in front of every buyer and make the sale.

Learning Objectives:

  • You want to be on your way to becoming a top-level salesperson, and that journey begins by identifying proper goals that can be attained both personally and professionally.
  • Every job has its own unique task list and not all those tasks are exciting. This course will assist you in organizing repetitive tasks that are required of the New Home Sales Professional.  
  • Understanding your competition is an extremely important part of competitive sales, and you will be provided with tools to analyze your competition to see how you compare. 
  • Knowing the difference between how different types of people approach a purchase can make a big difference when closing the sale and that is why you will discover various techniques for selling to different personality types.
  • From tips and techniques in your sales presentation and the various stages to close the sale, you will examine a variety of methods of improving the customer experience.

Instructor: Christy Beck, CSP, MIRM, Division Manager, Caruso Homes, North Carolina

Course Length: 6 hours

NAHB Designation: This is required for the CSP designation. 

NAHB Continuing Education: 6 hours for the following 11 designations: CAPS, CGA, CGB, CGP, CGR, CMP, GMB, GMR, Master CGP, Master CSP, MIRM.

Important Registration Details: 

Please note: You have one year after purchase to access the materials associated with this course.

This course is non‐transferrable. Do not use another individual’s login information to register for this course. You must log in to nahb.org as yourself to receive a certificate of completion and credit for this course. If you are registering as a member, please use a PIN tied to your legal name. NAHB PINs are tied to a person, not a company. If you are not registered on nahb.org, Create Your Login now. 

After you have participated in all three live sessions, you must take a timed, one-hour skills check and earn a score of 70% or higher to receive course credit. If you do not pass, you have one opportunity to retake it. Once you have passed the skills check and completed the course evaluation, you can print out your certificate of completion.

Cancellation and Refund Policy: Registration is open until 3 p.m. ET (12 p.m. PT) on Monday, Sept. 14. Cancellations will also be accepted until 3 p.m.  ET (12 p.m. PT) on Monday, Sept. 14. After that date, a $50 cancellation fee will be charged per cancellation. Cancellation requests must be submitted via email to Deborah Krat at: dkrat@nahb.org.  

Christy Beck, CSP, MIRM

Division Manager, Caruso Homes, North Carolina

Christy N. Beck, MIRM, CSP, Broker possesses a solid background in new home sales, management, marketing and training. Her extensive knowledge of the New Homes industry has been gained through her vast experience in positions such as Sr. Vice President of new Homes at Coldwell Banker Howard Perry & Walson, Vice President of Marketing for Bill Clark Homes and Regional Vice President of Sales and Marketing for Sunstar Homes/Lennar Corporation. She is a Master in Residential Marketing (MIRM) and a Certified Sales Professional (CSP). She has held various leadership positions with NAHB and currently serves as the incoming Chair of NSMC and serves on NAHB Education. In January 2017 at the International Builder Show, Christy received the Bill Molster Lifetime Achievement award for her service to NAHB, NSMC and the Institute of Residential Marketing. Locally, she serves on the Board of Directors for the Raleigh-Wake HBA. Christy has been the recipient of numerous sales and marketing awards by the Triangle Sales and Marketing Council (TSMC) MAME awards including Rookie of the Year (1995), Sales Person of the Year (1999) and Silver Marketing Manager of the Year (2001). In 2012 she was named Sales Manager of the Year by the National Association of Home Builders.

Christy joined Caruso Homes in 2017 as the Director of Sales and Marketing to help launch the brand in North Carolina. Recently, Christy was promoted to Division Manager for North Carolina, managing the sales and construction teams for all communities within the Triangle area of North Carolina. She obtained her Bachelor of Arts degree from the University of North Carolina Wilmington and lives in Raleigh, NC with her husband Greg, son Dylan and her golden doodle Harley.

Key:

Complete
Failed
Available
Locked
Session 1
09/15/2020 at 1:00 PM (EDT)  |  Recorded On: 09/15/2020
09/15/2020 at 1:00 PM (EDT)  |  Recorded On: 09/15/2020 This is Session 1 for the course and it will be presented using Adobe Connect. Please go to http://nahb.adobeconnect.com/common/help/en/support/meeting_test.htm before the first day of class to ensure that the Adobe Connect software functions well on your computer. When entering the Adobe Connect live online meeting room, type your First and Last name in the Enter as Guest box, and then click the Enter Room button. The audio for the course comes through your telephone, not your computer. You will be prompted to enter a telephone number for the system to call you so you can join the audio portion of the conference. The system cannot dial extensions or prompts. To download the free e-book for this course or any other course materials, please select the ‘Handouts’ tab. You may also select other tabs (i.e., ‘Overview’, ‘Instructor’, etc.) to review additional details about the course.
You must register to access.
Session 2
09/22/2020 at 1:00 PM (EDT)  |  Recorded On: 09/22/2020
09/22/2020 at 1:00 PM (EDT)  |  Recorded On: 09/22/2020 This is Session 2 for the course and it will be presented using Adobe Connect. Please go to http://nahb.adobeconnect.com/common/help/en/support/meeting_test.htm before the first day of class to ensure that the Adobe Connect software functions well on your computer. When entering the Adobe Connect live online meeting room, type your First and Last name in the Enter as Guest box, and then click the Enter Room button. The audio for the course comes through your telephone, not your computer. You will be prompted to enter a telephone number for the system to call you so you can join the audio portion of the conference. The system cannot dial extensions or prompts. To download the free e-book for this course or any other course materials, please select the ‘Handouts’ tab. You may also select other tabs (i.e., ‘Overview’, ‘Instructor’, etc.) to review additional details about the course.
You must register to access.
Session 3
09/29/2020 at 1:00 PM (EDT)  |  Recorded On: 09/29/2020
09/29/2020 at 1:00 PM (EDT)  |  Recorded On: 09/29/2020 This is Session 3 of the course and it will be presented using Adobe Connect. Please go to http://nahb.adobeconnect.com/common/help/en/support/meeting_test.htm before the first day of class to ensure that the Adobe Connect software functions well on your computer. When entering the Adobe Connect live online meeting room, type your First and Last name in the Enter as Guest box, and then click the Enter Room button. The audio for the course comes through your telephone, not your computer. You will be prompted to enter a telephone number for the system to call you so you can join the audio portion of the conference. The system cannot dial extensions or prompts. To download the free e-book for this course or any other course materials, please select the ‘Handouts’ tab. You may also select other tabs (i.e., ‘Overview’, ‘Instructor’, etc.) to review additional details about the course.
You must register to access.
The New Home Sales Professional- Course Test
25 Questions  |  2 attempts  |  18/25 points to pass
25 Questions  |  2 attempts  |  18/25 points to pass After you have participated in all of the webinars, you may take the test. Please ensure that you take the test by 3:05 am ET Wednesday, October 7. You must score 70% or higher on the test, then complete the Evaluation below, to receive your Certificate of Completion. The test is timed. You will have 1 hour to complete the test.
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Course Evaluation
11 Questions
11 Questions Please fill out the evaluation below with your feedback about the course. You must complete the evaluation to receive your Certificate of Completion. Click the link below when you are ready to begin.
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Certificate of Completion
6.00 Continuing Education credits  |  Certificate available
6.00 Continuing Education credits  |  Certificate available
You must register to access.