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  • Diversification: Capitalizing on New Business Opportunities- Live Online 2020 (December 1 & 8)

    Contains 5 Component(s), Includes Credits Includes Multiple Live Events. The next is on 12/01/2020 at 1:00 PM (EST)

    Identify opportunities to build and diversify your business. This course examines more than 25 different opportunities within the construction industry that are ideal for expansion. Explore the different approaches and options diversification allows, including commercial building, remodeling, special use structures and institutional projects. You'll analyze the factors that affect success in diversification and learn the due diligence steps to take when preparing to diversify. The course takes place on Tuesday, December 1 & 8, 1-4 p.m. ET. Registration is open until 3 p.m. ET (12 p.m. PT) on Monday, November 30.

    Revised in 2020, this course will help you identify opportunities to build and diversify your business. This course examines more than 25 different opportunities within the construction industry that are ideal for expansion. Explore the different approaches and options diversification allows including commercial building, remodeling, special use structures and institutional projects. You'll analyze the factors that affect success in diversification and learn the due diligence steps to take when preparing to diversify.

    Participants in this course will be able to:

    • Define the concept of diversification and identify its related benefits and risks
    • Identify types of businesses that provide diversification opportunities for builders, remodelers, residential contractors and small commercial contractors
    • Consider aspects of each diversification opportunity before selecting it as a viable option
    • Determine whether diversification is a desirable option
    • Identify due diligence that should be performed once an area of diversification is chosen

     

    Instructor: Tom Stephani, GMB, MIRM

    Course Length: 6 hours

    NAHB Continuing Education: 6 hours toward CAPS, CGA, CGB, CGR, GMB, CSP, Master CSP, CGP, CMP, Master CGP and MIRM

    Required for NAHB Designations: CGB, CGR

    Important Registration Details: 

    Please note this course is non-transferable. Do not use another individual’s login information to register for this course. You must log in to nahb.org as yourself to receive a certificate of completion and credit for this course. If you are registering as a member, please use a PIN associated with your legal name. NAHB PINs are tied to a person, not a company.

    Cancellation and Refund Policy: Registration is open until 3 p.m. ET (12 p.m. PT) on Monday, November 30. Cancellations will also be accepted until 3 p.m. ET (12 p.m. PT) on Monday, November30. After that date, a $50 cancellation fee will be charged per cancellation. Cancellation requests must be submitted via email to Deborah Krat at: EdWebinars@nahb.org.   

    Tom Stephani

    Owner, Custom Construction Concepts

    Tom Stephani, GMB, MIRM, is owner of Custom Construction Concepts. Tom is an internationally recognized speaker and trainer on issues relating to the residential construction industry. He also participates in the development and writing of NAHB designation classes as well as writing for industry magazines. Tom was the 2015 Chairman of the NAHB Education Committee and was the 2009 Chairman of NAHB’s National Sales & Marketing Council. He also serves on the NAHB International Global Opportunities Board and on the Single Family Builder Committee.  He is a Senior Life Director of NAHB. On the local front, Stephani was president of McHenry County Home Builders Association in 1999, has chaired many committees, and was named its Builder of the Year in 2000 and 2002.

  • Leadership in the Trenches: Beyond Buzz Words

    Contains 3 Component(s), Includes Credits Includes a Live Web Event on 11/18/2020 at 2:00 PM (EST)

    In this webinar, learn simple leadership habits that can make a difference in your company and your everyday interaction with your team, trade partners and suppliers.

    The human side of our businesses is often harder than the sticks and bricks, but there are so many leadership philosophies and recommendations to consider, it can make your head spin. In this webinar, set aside the hype and learn simple leadership habits that can make a difference in your company and your everyday interaction with your team, trade partners and suppliers. Brad Simons, current VP & CFO of Magleby Construction—NAHB’s 2-time National Custom Home Builder of the Year—will review different views on leadership, discuss how it is personal to each individual and demonstrate how it can provide a competitive advantage for your company. You’ll leave with simple, actionable suggestions for developing and enhancing your unique approach. 

    Participants in this webinar will:

    • Review leadership suggestions from business experts and see how your leadership style impacts your business.
    • Identify specific, actionable methods to develop and enhance your personal leadership style.
    • Learn the difference between coaching, leading and mentoring.
    • Understand the power of feedback, why most do it wrong and how to create a feedback program that works.

    Speaker: J. Bradley Simons, Vice President & CFO, Magleby Construction

    NAHB Continuing Education: 1.0 hours of continuing education credits for the following 12 designations: CAPS, CGA, CGB, CGP, CGR, CMP, CSP, GMB, GMR, Master CGP, Master CSP, MIRM.

    Cancellation and Refund Policy:  Registration is open until 3 p.m. ET (12 p.m. PT) on Tuesday, November 17. To receive a refund, cancellations must also be submitted by 3 p.m. ET (12 p.m. PT) on Tuesday, November 17. After that date, no refunds will be issued. Cancellation requests must be submitted to Deborah Krat at EdWebinars@nahb.org

    J. Bradley Simons

    Vice President & CFO, Magleby Construction

    J. Bradley Simons began working in the construction industry when he was twelve. Brad worked for Woodside Homes for 17 years, a productin builder, becoming the Utah Division President. He worked with his brother and father in their family custom home building company until 2008. Brad is currently the CFO of Magleby Construction, an award winning custom home building with operations in Utah, Idaho, Montana and Tijuana Mexico. Brad is also heading up the creation of a new company, Teamworx, that focuses on securing qualified labor for the constrution industry. Brad eanred his bachelors degree from the University of Utah in History and his MBA from Westminsiter College. He is currently enrolled in a Doctoral program in Business Managment at Liberty University in Virginia. Brad has taught past sessions at IBS, Utah Builder's Conference, Habitat for Humanity Conference and other industry events. Brad loves serving in the community and is past president of Habitat for Humanity Utah County, Regional Director AYSO Soccer and is currently District Chairman for the BSA. Brad has 20 years service as a director of NAHB and is currently serviing as the Area 13 National Area Chairman (NAC).

  • Becoming the "Essential Closer"

    Contains 3 Component(s), Includes Credits Includes a Live Web Event on 11/12/2020 at 2:00 PM (EST)

    The “Essential Closer” excels because they have the distinct ability to identify needs that have not been met, hungers that have not been satisfied, and dreams that have not been fulfilled. In this webinar, John Palumbo goes into detail about how one can become the invaluable, crucial keystone of any financially successful home building business.

    So much goes into creating a successful, profit-generating new home development, but there is one key factor without which, the entire machine falls apart—the “Essential Closer”. But to become truly essential, one must be much more than a tour guide or a good communicator. In this webinar, John Palumbo identifies the attributes and practices of the home building elite, and shares the tools needed to become the Essential Closer—the lifeblood of any successful company.

    Participants in this webinar will:

    • Learn problem-solving techniques to replace worn out tactics created to put pressure on customers.
    • Gain tools for becoming invaluable for your company and make an impact through your revenue-boosting skills.
    • Identify how to gain a commitment from the buyer by addressing customer concerns directly and creating solutions. 
    • Discover how to connect and compel by eliminating five bad habits that interfere with their natural empathy.  

    Speaker: John A. Palumbo, President and CEO, The Sterling Group 

    NAHB Continuing Education: 1.0 hours of continuing education credits for the following 12 designations: CAPS, CGA, CGB, CGP, CGR, CMP, CSP, GMB, GMR, Master CGP, Master CSP, MIRM.

    Cancellation and Refund Policy:  Registration is open until 3 p.m. ET (12 p.m. PT) on Wednesday, November 11. To receive a refund, cancellations must also be submitted by 3 p.m. ET (12 p.m. PT) on Wednesday, November 11. After that date, no refunds will be issued. Cancellation requests must be submitted to Deborah Krat at EdWebinars@nahb.org

    John A. Palumbo

    President and CEO, The Sterling Group

    John A. Palumbo is an international speaker, author, and expert in the science of influence and persuasion. He has been invited to lecture around the world, including Ukraine, Mexico, Poland, Canada, and Jamaica, on the psychology of human nature, John is a member of the National Speakers Association® and brings humor and animation to the platform to help others exceed their performance goals. He was recently awarded the Certified Speaking Professional (CSP™) designation, the highest designation conferred by the National Speakers Association®. He is also recipient of the National Sales and Marketing Council’s prestigious John P. Hall Award for Excellence in Sales and Marketing.

    John has been instrumental in restructuring the Sales DNA of thousands of individuals from small, family run companies to large-scale developers such as Trump Grande International. He has the ability to take sales professionals and organizations to new dimensions of performance excellence. Known as the industry’s Closing Master, John has more than three decades of experience and has personally closed over one billion dollars in real estate sales.

    John is recipient of The National Association of Home Builders’ Sales Manager of the Year Award and the prestigious Million Dollar Circle Lifetime Award. He is a prominent member of the Institute of Residential Marketing and has been an instructor for the institute for more than 20 years.

    John is invited repeatedly as a guest speaker at conferences and national conventions, including The International Builders’ Show, Southeast Building Conference, and the Midwest Builders’ Conference, just to name a few. His programs and sessions continuously receive rave reviews for being cutting-edge, entertaining, and most importantly, for delivering results.

    John has been published and interviewed by numerous publications, including The Wall Street Journal. He is author of nine books on the psychology of influence and persuasion, including his best-seller, SalesNosis: The Art of Hypnotic Persuasion.

  • How Award-Winning Builders Achieve Operational Excellence

    Contains 3 Component(s), Includes Credits Includes a Live Web Event on 11/11/2020 at 2:00 PM (EST)

    In this webinar, fellow builders will share the culture, leadership, strategic approach and dedication to operational excellence that has earned them award-winning recognition in our industry.

    Why do some builders excel while others tread water? It's all about a commitment to continual improvement across the entire operation to achieve sustained success. In this webinar, some of the country’s best-run builders will open their playbooks and share best business practices. Learn from the winners of the National Housing Quality Award (NHQA), as they discuss earning the highest level of peer recognition for operational excellence through strategic planning, better building performance, higher employee and trade partner retention, greater profitability, enviable customer satisfaction and more.

    Participants in this webinar will:

    • Learn to establish operations that result in sustained success and profitability while achieving high levels of employee and supplier/trade partner satisfaction.
    • Understand how top builders remain in business after economic and industry downturns.
    • Apply industry-leading best practices to your organizational planning and continuous improvement efforts and investments.

    Speakers: Rich Binsacca, Editor-in-Chief, Professional Builder magazine; Todd Booze, CGP, Director National Housing Quality Award, Professional Builder Magazine; Robert G. Kehlor, n/a, Executive Partner, True Homes; and Tim OBrien, CGP, President, Tim O'Brien Homes

    NAHB Continuing Education: 1.0 hours of continuing education credits for the following 12 designations: CAPS, CGA, CGB, CGP, CGR, CMP, CSP, GMB, GMR, Master CGP, Master CSP, MIRM.

    Cancellation and Refund Policy:  Registration is open until 3 p.m. ET (12 p.m. PT) on Tuesday, November 10. To receive a refund, cancellations must also be submitted by 3 p.m. ET (12 p.m. PT) on Tuesday, November 10. After that date, no refunds will be issued. Cancellation requests must be submitted to Deborah Krat at EdWebinars@nahb.org

    Rich Binsacca

    Editor-in-Chief Professional Builder magazine

    Todd Booze

    CGP Director National Housing Quality Award Professional Builder Magazine

    Robert G. Kehlor

    n/a Executive Partner True Homes

    Tim O'Brien

    President Tim O'Brien Homes

  • The Future of Urban & Suburban Housing in the Wake of COVID-19

    Contains 3 Component(s), Includes Credits Includes a Live Web Event on 11/05/2020 at 2:00 PM (EST)

    This webinar will explore the significant changes in housing demand patterns in the wake of COVID-19. This webinar is free to Multifamily members, MLB members and AHG members.

    As home builders and multifamily developers consider what and where to build in a COVID and post-COVID world, questions abound about the demand for suburban versus urban housing, single-family versus multifamily and rental versus for-sale. Significant changes are underway in housing demand patterns, but are these changes short-term shifts or long-term trends? How should we accommodate work from home trends? Will single-family built-for-rent play a larger role? And what are the demand prospects for luxury, middle-income and affordable segments?  This webinar will explore these and many more critical elements driving suburban, urban, for-sale and rental demand across the U.S. in the wake of the pandemic. 

    Participants in this webinar will:

    • Gain an understanding of how the housing landscape is changing in the wake of the pandemic and how developers are addressing the new realities. 
    • Explore how developers are addressing the need for more affordable urban, suburban, rental and for-sale housing.
    • Identify the prospects for development in urban, walkable suburban, low-density suburban, exurban and rural locations.
    • Learn how the townhouse and single family built-for-rent sector will grow in the near future.

    Speakers: Richard M. Gollis, Co-Founder and Principal, The Concord Group; Dr. Robert Dietz, Chief Economist, NAHB; John Affleck, VP, Market Analytics, Costar; Svenja Gudell, Chief Economist, Zillow Group; and Charles Elliott, President, Toll Brothers Apartment Living

    NAHB Continuing Education: 1.0 hours of continuing education credits for the following 12 designations: CAPS, CGA, CGB, CGP, CGR, CMP, CSP, GMB, GMR, Master CGP, Master CSP, MIRM.

    Cancellation and Refund Policy:  Registration is open until 3 p.m. ET (12 p.m. PT) on Wednesday, November 4. To receive a refund, cancellations must also be submitted by 3 p.m. ET (12 p.m. PT) on Wednesday, November 4. After that date, no refunds will be issued. Cancellation requests must be submitted to Deborah Krat at EdWebinars@nahb.org

    Richard M. Gollis

    The Concord Group, Newport Beach, CA

    Rob Dietz

    PhD, Chief Economist, Senior Vice President for Economics and Housing Policy, NAHB

    Robert Dietz, Ph.D., is Chief Economist and Senior Vice President for Economics and Housing Policy for NAHB, where his responsibilities include housing market analysis, economic forecasting and industry surveys, and housing policy research. Dr. Dietz has published academic research on the private and social benefits of homeownership, federal tax expenditure estimation, and other housing and tax issues in peer-reviewed journals, including the Journal of Urban Economics, Journal of Housing Research, the National Tax Journal and the NBER Working Paper series. He has testified before the House Ways and Means Committee, the Senate Finance Committee, and the Senate Banking Subcommittee on Economic Policy on housing and economic issues. Prior to joining NAHB in 2005, Robert worked as an economist for the Congressional Joint Committee on Taxation, specializing in revenue estimation of legislative proposals involving housing, urban development, and other business tax issues. He is a native of Dayton, Ohio and earned a Ph.D. in Economics from the Ohio State University in 2003. https://www.linkedin.com/in/robertddietz/

    John Affleck

    VP, Market Analytics, Costar, Boston, MA

    Svenja Gudell

    Chief Economist Zillow Group, Seattle, WA

    Charles Elliott

    President Toll Brothers Apartment Living, Horsham, PA

  • Site Planning, Approvals & Construction - Live Online 2020 (November 5)

    Contains 4 Component(s), Includes Credits Includes a Live Web Event on 11/05/2020 at 1:00 PM (EST)

    Take the next step to becoming a small volume land developer by exploring actual site planning and preliminary platting. In this course, you will learn about the typical approval and final platting process through a governing authority. We will also discuss construction of improvements and getting the property ready to sell or develop. Presented in a three-hour live online format, the level of content in this course is for individuals new to the land development process. The course takes place on Thursday, November 5, 1-4 p.m. ET. Registration is open until 3 p.m. ET (12 p.m. PT) on Wednesday, November 4.

    Take the next step to becoming a small volume land developer by exploring actual site planning and preliminary platting. In this course, you will learn about the typical approval and final platting process through a governing authority. We will also discuss construction of improvements and getting the property ready to sell or develop.  Presented in a three-hour live online format, the level of content in this course is for individuals new to the land development process.

    What to expect from this course:

    • You will review the land acquisition and development process and explore the last three steps of this eight-step process: site planning, government approvals, and site improvements. 
    • Recognize what it takes to successfully create a site plan and a preliminary plat.
    • Become familiar with the typical government approval process for land development, including the need for public land donation.
    • Identify what construction improvements are necessary to get the property ready to sell or develop.   

    Instructor: Tom Stephani, GMB, MIRM

    Course Length: 3 hours

    NAHB Continuing Education: 3 hours toward CAPS, CGA, CGB, CGR, GMB, CSP, Master CSP, CGP, CMP, Master CGP and MIRM

    Required for NAHB Designations: CGB, CGR

    Important Registration Details:

    Please note: You have one year after purchase to access the resources associated with this course.

    This course is non-transferrable. Do not use another individuals login information to register for this course. You must login to nahb.org as yourself to receive your certificate of completion and credit for this course.  If you are registering as a member, please use a PIN tied to your legal name. NAHB PINs are tied to a person, not a company. If you are not registered on nahb.org, Create Your Login now.

    After you have participated in all three live sessions, you must take a timed, one-hour skills check and earn a score of 70% or higher to receive course credit. If you do not pass, you have one opportunity to retake it. Once you have passed the skills check and completed the course evaluation, you can print out your certificate of completion.

    Cancellation and Refund Policy: Registration is open until 3 p.m. ET (12 p.m. PT) on Wednesday, November 4. Cancellations will also be accepted until 3 p.m. ET (12 p.m. PT) on Wednesday, November 4. After that date, a $50 cancellation fee will be charged per cancellation. Cancellation requests must be submitted via email to Deborah Krat at: EdWebinars@nahb.org.    

  • Understanding Today’s New Home Buyer - Live Online 2020 (November 3, 10 & 17)

    Contains 6 Component(s), Includes Credits Includes Multiple Live Events. The next is on 11/03/2020 at 1:00 PM (EST)

    This course will explore the today’s home buyers. Who are they? How do they think? What affects their buying decision? There are a variety of buyer profiles for new home purchases. As new home sales professionals, we first identify our buyer profile and then we must understand what motivates those who fit that profile to be effective in sales and marketing. The course takes place over three consecutive Tuesdays, Registration is open until 3 p.m. ET (12 p.m. PT) on Monday, November 2.

    This course will explore the dynamics of personalities, generations, cultures, and their relationship to today’s home buyer. Why, where, and how are they making their home buying decisions? How are home buyers affected by global, national and local events, trends, and cultures? Can the new home sales professional be an expert on these aspects? The course will examine how different buyer profiles choose to look for new homes all the way to making their home buying decision. We will also investigate what to do and what not to do, in addition to other suggested techniques for selling to today’s home buyer. Lastly, the course will review best practices for marketing, advertising, merchandising, and modes of communication.

    Participants in this course will be able to:

    • Learn about today’s new home buyers: Who are they? What are they looking for? How are they looking? In this course you will discuss the ever-changing demographics of new home buyers.
    • In addition to the questions of who and what, you will examine the differences between generations and how age shapes  home buying preferences.
    • Through this course you will demonstrate helpful tips on how to market and sell to each different generation.
    • In addition to generational differences there are also abundant cultural differences in today’s home buyers. You will differentiate the wants and needs of new home buyers from various cultures.
    • Different generations, cultures and needs demand unique features in their homes. In this course, you will identify the design style and color preferences in today’s new home buyer market.

    Instructor: Christy Beck, CSP, MIRM, Division Manager, Caruso Homes, North Carolina

    Course Length: 6 hours

    NAHB Continuing Education: 6 hours for the following 12 designations: CAPS, CGA, CGB, CGP, CGR, CMP, CSP, GMB, GMR, Master CGP, Master CSP, MIRM.

    Important Registration Details: 

    Please note: You have one year after purchase to access the materials associated with this course.

    This course is non‐transferrable. Do not use another individual’s login information to register for this course. You must log in to nahb.org as yourself to receive a certificate of completion and credit for this course. If you are registering as a member, please use a PIN tied to your legal name. NAHB PINs are tied to a person, not a company. If you are not registered on nahb.org, Create Your Login now. 

    After you have participated in all three live sessions, you must take a timed, one-hour skills check and earn a score of 70% or higher to receive course credit. If you do not pass, you have one opportunity to retake it. Once you have passed the skills check and completed the course evaluation, you can print out your certificate of completion.

    Cancellation and Refund Policy: Registration is open until 3 p.m. ET (12 p.m. PT) on Monday, November 2. Cancellations will also be accepted until 3 p.m.  ET (12 p.m. PT) on Monday, November 2. After that date, a $50 cancellation fee will be charged per cancellation. Cancellation requests must be submitted via email to Deborah Krat at: EdWebinars@nahb.org.   

    Christy Beck, CSP, MIRM

    Division Manager, Caruso Homes, North Carolina

    Christy N. Beck, MIRM, CSP, Broker possesses a solid background in new home sales, management, marketing and training. Her extensive knowledge of the New Homes industry has been gained through her vast experience in positions such as Sr. Vice President of new Homes at Coldwell Banker Howard Perry & Walson, Vice President of Marketing for Bill Clark Homes and Regional Vice President of Sales and Marketing for Sunstar Homes/Lennar Corporation. She is a Master in Residential Marketing (MIRM) and a Certified Sales Professional (CSP). She has held various leadership positions with NAHB and currently serves as the incoming Chair of NSMC and serves on NAHB Education. In January 2017 at the International Builder Show, Christy received the Bill Molster Lifetime Achievement award for her service to NAHB, NSMC and the Institute of Residential Marketing. Locally, she serves on the Board of Directors for the Raleigh-Wake HBA. Christy has been the recipient of numerous sales and marketing awards by the Triangle Sales and Marketing Council (TSMC) MAME awards including Rookie of the Year (1995), Sales Person of the Year (1999) and Silver Marketing Manager of the Year (2001). In 2012 she was named Sales Manager of the Year by the National Association of Home Builders.

    Christy joined Caruso Homes in 2017 as the Director of Sales and Marketing to help launch the brand in North Carolina. Recently, Christy was promoted to Division Manager for North Carolina, managing the sales and construction teams for all communities within the Triangle area of North Carolina. She obtained her Bachelor of Arts degree from the University of North Carolina Wilmington and lives in Raleigh, NC with her husband Greg, son Dylan and her golden doodle Harley.

  • Building Through Adversity

    Contains 3 Component(s), Includes Credits Includes a Live Web Event on 11/02/2020 at 2:00 PM (EST)

    Learn how to implement systems, policies and procedures that will help your company manage adversity and come out stronger on the other side.

    The great recession of the late 2000s. Today’s pandemic. No matter what adversity home builders are dealt, they always persevere and come out stronger on the other side. In this webinar, you’ll hear from the Director of Operations at Highland Homes, one of Boise’s preeminent custom home builders, on implementing systems, policies and procedures that will help your company weather any storm and seize opportunity.

    Participants in this webinar will:

    • Learn how to accept, and even embrace, adversity as an opportunity for growth.
    • Gain first-hand insight on the systems, policies and procedures of a leading home builder.
    • Discover how to train and get buy-in from your team to implement change.

    Speaker: Jared Maybon, Highland Homes LLC., Director of Operations

    NAHB Continuing Education: 1.0 hours of continuing education credits for the following 12 designations: CAPS, CGA, CGB, CGP, CGR, CMP, CSP, GMB, GMR, Master CGP, Master CSP, MIRM.

    Cancellation and Refund Policy:  Registration is open until 3 p.m. ET (12 p.m. PT) on Tuesday, November 3. To receive a refund, cancellations must also be submitted by 3 p.m. ET (12 p.m. PT) on Tuesday, November 3. After that date, no refunds will be issued. Cancellation requests must be submitted to Deborah Krat at EdWebinars@nahb.org

    Jared Maybon

    Highland Homes LLC, Director of Operations

  • Standard Operating Procedures: 5 Steps to Increased Efficiency & Profit

    Contains 3 Component(s), Includes Credits

    This webinar will help you establish yourself as a true leader of your business by harnessing the power of standard operating procedures, allowing you to focus less on day-to-day responsibilities, and more on strategic growth and increased profit.

    Builders and contractors wear many hats, and the best way to manage key responsibilities is to put expectations into writing in the form of written procedures and job descriptions. This webinar provides a systematic 5-step process to implementing standard operating procedures so that you can lessen the company dependence on you, begin to effectively delegate day-to-day responsibilities and take on more of a strategic role in your business that allows for growth and quick reaction to market opportunities.

    Participants in this webinar will:

    • Discover a 5-step process to systematize company operations.
    • Identify organizational needs and how to respond to them.
    • Create a framework for identifying specific tasks for every position in your company. 
    • Discover how to create standard operating procedures needed to manage more effectively

    Speaker: David Lupberger, President, Remodel Force

    NAHB Continuing Education: 1.0 hours of continuing education credits for the following 12 designations: CAPS, CGA, CGB, CGP, CGR, CMP, CSP, GMB, GMR, Master CGP, Master CSP, MIRM.

    Cancellation and Refund Policy:  Registration is open until 3 p.m. ET (12 p.m. PT) on Tuesday, October 27. To receive a refund, cancellations must also be submitted by 3 p.m. ET (12 p.m. PT) on Tuesday, October 27. After that date, no refunds will be issued. Cancellation requests must be submitted to Deborah Krat at EdWebinars@nahb.org

    David Lupberger

    David Lupberger & Associates, Boulder, CO

    For more than two decades I’ve drawn from my experience as a small business owner to help contractors successfully develop lean and mean business systems. Through my work, I hope to redefine the way that small business owners, their customers, and suppliers work together by collaborative relationships being optimized and improved. I have been involved with running a small, local-service businesses for over 20 years. After moving to the Washington DC area in 1988, I practiced high-end residential remodeling and focused on delivering the highest quality service to my clients. Over 90% of my work came from repeat and referral business, demonstrating the trust I developed with clients

    That experience in managing customer expectations led me to write a book entitled Managing the Emotional Homeowner, which has become one of the bibles of the remodeling industry and helped thousands of contractors improve the level of service they provide clients. I fervently believe that the best customer service only comes when a small business owner can deliver consistent results, which happens with proven systems.

    I spent nearly four years writing the Remodeler’s Turnkey Program as a basic how-to text on running a service company. In the last 5 years, I have sold over 500 copies of his program, helping hundreds of business owners improve their businesses, increase their profits, and spend more time with their families.

    In 2004, I got to move back to Colorado, where I spent the first 30 years of my life. From my base in Colorado, I now consult with both business owners and industry companies such as General Electric, Milgard Windows, and American Express to maximize customer service relationships between industry partners.

  • Control Your Job Costs, Control Your Success

    Contains 3 Component(s), Includes Credits

    This webinar presents best practices for a builder to ensure that the profit they’re planning on at the start of a project is the one they’ll earn in the end.

    Too many builders are watching their bottom line evaporate because of haphazard control of their job costs. Waiting until construction begins to think about direct costs is way too little, too late. In this webinar, builders will learn best practices to control job costs and keep track of expected earnings on a project. From product definition and initial budgeting to pre-construction, production timelines and warranty service, the planning steps to successfully manage profitability will be covered from start to finish.

    Participants in this webinar will:

    • Understand the importance of accurate estimating and job costing and its impact on your business growth and profitability.
    • Learn purchasing, provisioning, and reporting best practices to minimize job cost variances and keep control of profit on every build.
    • Find out how to avoid and limit unexpected vendor price increases and jobsite variances
    • Know how to calculate break-even volume and how even small changes in job costs will impact the number of homes they’ll need to produce annually.

    Speaker: Joe Stoddard, Principal, Mountain Consulting Group

    NAHB Continuing Education: 1.0 hours of continuing education credits for the following 12 designations: CAPS, CGA, CGB, CGP, CGR, CMP, CSP, GMB, GMR, Master CGP, Master CSP, MIRM.

    Cancellation and Refund Policy:  Registration is open until 3 p.m. ET (12 p.m. PT) on Tuesday, October 6. To receive a refund, cancellations must also be submitted by 3 p.m. ET (12 p.m. PT) on Tuesday, October 6. After that date, no refunds will be issued. Cancellation requests must be submitted to Deborah Krat at EdWebinars@nahb.org

    Joe Stoddard

    Principal, Mountain Consulting Group