Catalog Advanced Search

Search by Categories
Search in Packages
Search by Format
Search by Type
Search by Date Range
Products are filtered by different dates, depending on the combination of live and on-demand components that they contain, and on whether any live components are over or not.
Start
End
Search by Keyword
Sort By
  • Becoming the "Essential Closer"

    Contains 3 Component(s), Includes Credits Includes a Live Web Event on 11/12/2020 at 2:00 PM (EST)

    The “Essential Closer” excels because they have the distinct ability to identify needs that have not been met, hungers that have not been satisfied, and dreams that have not been fulfilled. In this webinar, John Palumbo goes into detail about how one can become the invaluable, crucial keystone of any financially successful home building business.

    So much goes into creating a successful, profit-generating new home development, but there is one key factor without which, the entire machine falls apart—the “Essential Closer”. But to become truly essential, one must be much more than a tour guide or a good communicator. In this webinar, John Palumbo identifies the attributes and practices of the home building elite, and shares the tools needed to become the Essential Closer—the lifeblood of any successful company.

    Participants in this webinar will:

    • Learn problem-solving techniques to replace worn out tactics created to put pressure on customers.
    • Gain tools for becoming invaluable for your company and make an impact through your revenue-boosting skills.
    • Identify how to gain a commitment from the buyer by addressing customer concerns directly and creating solutions. 
    • Discover how to connect and compel by eliminating five bad habits that interfere with their natural empathy.  

    Speaker: John A. Palumbo, President and CEO, The Sterling Group 

    NAHB Continuing Education: 1.0 hours of continuing education credits for the following 12 designations: CAPS, CGA, CGB, CGP, CGR, CMP, CSP, GMB, GMR, Master CGP, Master CSP, MIRM.

    Cancellation and Refund Policy:  Registration is open until 3 p.m. ET (12 p.m. PT) on Wednesday, November 11. To receive a refund, cancellations must also be submitted by 3 p.m. ET (12 p.m. PT) on Wednesday, November 11. After that date, no refunds will be issued. Cancellation requests must be submitted to Deborah Krat at EdWebinars@nahb.org

    John A. Palumbo

    President and CEO, The Sterling Group

    John A. Palumbo is an international speaker, author, and expert in the science of influence and persuasion. He has been invited to lecture around the world, including Ukraine, Mexico, Poland, Canada, and Jamaica, on the psychology of human nature, John is a member of the National Speakers Association® and brings humor and animation to the platform to help others exceed their performance goals. He was recently awarded the Certified Speaking Professional (CSP™) designation, the highest designation conferred by the National Speakers Association®. He is also recipient of the National Sales and Marketing Council’s prestigious John P. Hall Award for Excellence in Sales and Marketing.

    John has been instrumental in restructuring the Sales DNA of thousands of individuals from small, family run companies to large-scale developers such as Trump Grande International. He has the ability to take sales professionals and organizations to new dimensions of performance excellence. Known as the industry’s Closing Master, John has more than three decades of experience and has personally closed over one billion dollars in real estate sales.

    John is recipient of The National Association of Home Builders’ Sales Manager of the Year Award and the prestigious Million Dollar Circle Lifetime Award. He is a prominent member of the Institute of Residential Marketing and has been an instructor for the institute for more than 20 years.

    John is invited repeatedly as a guest speaker at conferences and national conventions, including The International Builders’ Show, Southeast Building Conference, and the Midwest Builders’ Conference, just to name a few. His programs and sessions continuously receive rave reviews for being cutting-edge, entertaining, and most importantly, for delivering results.

    John has been published and interviewed by numerous publications, including The Wall Street Journal. He is author of nine books on the psychology of influence and persuasion, including his best-seller, SalesNosis: The Art of Hypnotic Persuasion.

  • How Award-Winning Builders Achieve Operational Excellence

    Contains 3 Component(s), Includes Credits Includes a Live Web Event on 11/11/2020 at 2:00 PM (EST)

    In this webinar, fellow builders will share the culture, leadership, strategic approach and dedication to operational excellence that has earned them award-winning recognition in our industry.

    Why do some builders excel while others tread water? It's all about a commitment to continual improvement across the entire operation to achieve sustained success. In this webinar, some of the country’s best-run builders will open their playbooks and share best business practices. Learn from the winners of the National Housing Quality Award (NHQA), as they discuss earning the highest level of peer recognition for operational excellence through strategic planning, better building performance, higher employee and trade partner retention, greater profitability, enviable customer satisfaction and more.

    Participants in this webinar will:

    • Learn to establish operations that result in sustained success and profitability while achieving high levels of employee and supplier/trade partner satisfaction.
    • Understand how top builders remain in business after economic and industry downturns.
    • Apply industry-leading best practices to your organizational planning and continuous improvement efforts and investments.

    Speakers: Rich Binsacca, Editor-in-Chief, Professional Builder magazine; Todd Booze, CGP, Director National Housing Quality Award, Professional Builder Magazine; Robert G. Kehlor, n/a, Executive Partner, True Homes; and Tim OBrien, CGP, President, Tim O'Brien Homes

    NAHB Continuing Education: 1.0 hours of continuing education credits for the following 12 designations: CAPS, CGA, CGB, CGP, CGR, CMP, CSP, GMB, GMR, Master CGP, Master CSP, MIRM.

    Cancellation and Refund Policy:  Registration is open until 3 p.m. ET (12 p.m. PT) on Tuesday, November 10. To receive a refund, cancellations must also be submitted by 3 p.m. ET (12 p.m. PT) on Tuesday, November 10. After that date, no refunds will be issued. Cancellation requests must be submitted to Deborah Krat at EdWebinars@nahb.org

    Rich Binsacca

    Editor-in-Chief Professional Builder magazine

    Todd Booze

    CGP Director National Housing Quality Award Professional Builder Magazine

    Robert G. Kehlor

    n/a Executive Partner True Homes

    Tim O'Brien

    President Tim O'Brien Homes

  • The Future of Urban & Suburban Housing in the Wake of COVID-19

    Contains 3 Component(s), Includes Credits Includes a Live Web Event on 11/05/2020 at 2:00 PM (EST)

    This webinar will explore the significant changes in housing demand patterns in the wake of COVID-19. This webinar is free to Multifamily members, MLB members and AHG members.

    As home builders and multifamily developers consider what and where to build in a COVID and post-COVID world, questions abound about the demand for suburban versus urban housing, single-family versus multifamily and rental versus for-sale. Significant changes are underway in housing demand patterns, but are these changes short-term shifts or long-term trends? How should we accommodate work from home trends? Will single-family built-for-rent play a larger role? And what are the demand prospects for luxury, middle-income and affordable segments?  This webinar will explore these and many more critical elements driving suburban, urban, for-sale and rental demand across the U.S. in the wake of the pandemic. 

    Participants in this webinar will:

    • Gain an understanding of how the housing landscape is changing in the wake of the pandemic and how developers are addressing the new realities. 
    • Explore how developers are addressing the need for more affordable urban, suburban, rental and for-sale housing.
    • Identify the prospects for development in urban, walkable suburban, low-density suburban, exurban and rural locations.
    • Learn how the townhouse and single family built-for-rent sector will grow in the near future.

    Speakers: Richard M. Gollis, Co-Founder and Principal, The Concord Group; Dr. Robert Dietz, Chief Economist, NAHB; John Affleck, VP, Market Analytics, Costar; Svenja Gudell, Chief Economist, Zillow Group; and Charles Elliott, President, Toll Brothers Apartment Living

    NAHB Continuing Education: 1.0 hours of continuing education credits for the following 12 designations: CAPS, CGA, CGB, CGP, CGR, CMP, CSP, GMB, GMR, Master CGP, Master CSP, MIRM.

    Cancellation and Refund Policy:  Registration is open until 3 p.m. ET (12 p.m. PT) on Wednesday, November 4. To receive a refund, cancellations must also be submitted by 3 p.m. ET (12 p.m. PT) on Wednesday, November 4. After that date, no refunds will be issued. Cancellation requests must be submitted to Deborah Krat at EdWebinars@nahb.org

    Richard M. Gollis

    The Concord Group, Newport Beach, CA

    Rob Dietz

    PhD, Chief Economist, Senior Vice President for Economics and Housing Policy, NAHB

    Robert Dietz, Ph.D., is Chief Economist and Senior Vice President for Economics and Housing Policy for NAHB, where his responsibilities include housing market analysis, economic forecasting and industry surveys, and housing policy research. Dr. Dietz has published academic research on the private and social benefits of homeownership, federal tax expenditure estimation, and other housing and tax issues in peer-reviewed journals, including the Journal of Urban Economics, Journal of Housing Research, the National Tax Journal and the NBER Working Paper series. He has testified before the House Ways and Means Committee, the Senate Finance Committee, and the Senate Banking Subcommittee on Economic Policy on housing and economic issues. Prior to joining NAHB in 2005, Robert worked as an economist for the Congressional Joint Committee on Taxation, specializing in revenue estimation of legislative proposals involving housing, urban development, and other business tax issues. He is a native of Dayton, Ohio and earned a Ph.D. in Economics from the Ohio State University in 2003. https://www.linkedin.com/in/robertddietz/

    John Affleck

    VP, Market Analytics, Costar, Boston, MA

    Svenja Gudell

    Chief Economist Zillow Group, Seattle, WA

    Charles Elliott

    President Toll Brothers Apartment Living, Horsham, PA

  • Site Planning, Approvals & Construction - Live Online 2020 (November 5)

    Contains 4 Component(s), Includes Credits Includes a Live Web Event on 11/05/2020 at 1:00 PM (EST)

    Take the next step to becoming a small volume land developer by exploring actual site planning and preliminary platting. In this course, you will learn about the typical approval and final platting process through a governing authority. We will also discuss construction of improvements and getting the property ready to sell or develop. Presented in a three-hour live online format, the level of content in this course is for individuals new to the land development process. The course takes place on Thursday, November 5, 1-4 p.m. ET. Registration is open until 3 p.m. ET (12 p.m. PT) on Wednesday, November 4.

    Take the next step to becoming a small volume land developer by exploring actual site planning and preliminary platting. In this course, you will learn about the typical approval and final platting process through a governing authority. We will also discuss construction of improvements and getting the property ready to sell or develop.  Presented in a three-hour live online format, the level of content in this course is for individuals new to the land development process.

    What to expect from this course:

    • You will review the land acquisition and development process and explore the last three steps of this eight-step process: site planning, government approvals, and site improvements. 
    • Recognize what it takes to successfully create a site plan and a preliminary plat.
    • Become familiar with the typical government approval process for land development, including the need for public land donation.
    • Identify what construction improvements are necessary to get the property ready to sell or develop.   

    Instructor: Tom Stephani, GMB, MIRM

    Course Length: 3 hours

    NAHB Continuing Education: 3 hours toward CAPS, CGA, CGB, CGR, GMB, CSP, Master CSP, CGP, CMP, Master CGP and MIRM

    Required for NAHB Designations: CGB, CGR

    Important Registration Details:

    Please note: You have one year after purchase to access the resources associated with this course.

    This course is non-transferrable. Do not use another individuals login information to register for this course. You must login to nahb.org as yourself to receive your certificate of completion and credit for this course.  If you are registering as a member, please use a PIN tied to your legal name. NAHB PINs are tied to a person, not a company. If you are not registered on nahb.org, Create Your Login now.

    After you have participated in all three live sessions, you must take a timed, one-hour skills check and earn a score of 70% or higher to receive course credit. If you do not pass, you have one opportunity to retake it. Once you have passed the skills check and completed the course evaluation, you can print out your certificate of completion.

    Cancellation and Refund Policy: Registration is open until 3 p.m. ET (12 p.m. PT) on Wednesday, November 4. Cancellations will also be accepted until 3 p.m. ET (12 p.m. PT) on Wednesday, November 4. After that date, a $50 cancellation fee will be charged per cancellation. Cancellation requests must be submitted via email to Deborah Krat at: EdWebinars@nahb.org.    

  • Understanding Today’s New Home Buyer - Live Online 2020 (November 3, 10 & 17)

    Contains 6 Component(s), Includes Credits Includes Multiple Live Events. The next is on 11/03/2020 at 1:00 PM (EST)

    This course will explore the today’s home buyers. Who are they? How do they think? What affects their buying decision? There are a variety of buyer profiles for new home purchases. As new home sales professionals, we first identify our buyer profile and then we must understand what motivates those who fit that profile to be effective in sales and marketing. The course takes place over three consecutive Tuesdays, Registration is open until 3 p.m. ET (12 p.m. PT) on Monday, November 2.

    This course will explore the dynamics of personalities, generations, cultures, and their relationship to today’s home buyer. Why, where, and how are they making their home buying decisions? How are home buyers affected by global, national and local events, trends, and cultures? Can the new home sales professional be an expert on these aspects? The course will examine how different buyer profiles choose to look for new homes all the way to making their home buying decision. We will also investigate what to do and what not to do, in addition to other suggested techniques for selling to today’s home buyer. Lastly, the course will review best practices for marketing, advertising, merchandising, and modes of communication.

    Participants in this course will be able to:

    • Learn about today’s new home buyers: Who are they? What are they looking for? How are they looking? In this course you will discuss the ever-changing demographics of new home buyers.
    • In addition to the questions of who and what, you will examine the differences between generations and how age shapes  home buying preferences.
    • Through this course you will demonstrate helpful tips on how to market and sell to each different generation.
    • In addition to generational differences there are also abundant cultural differences in today’s home buyers. You will differentiate the wants and needs of new home buyers from various cultures.
    • Different generations, cultures and needs demand unique features in their homes. In this course, you will identify the design style and color preferences in today’s new home buyer market.

    Instructor: Christy Beck, CSP, MIRM, Division Manager, Caruso Homes, North Carolina

    Course Length: 6 hours

    NAHB Continuing Education: 6 hours for the following 12 designations: CAPS, CGA, CGB, CGP, CGR, CMP, CSP, GMB, GMR, Master CGP, Master CSP, MIRM.

    Important Registration Details: 

    Please note: You have one year after purchase to access the materials associated with this course.

    This course is non‐transferrable. Do not use another individual’s login information to register for this course. You must log in to nahb.org as yourself to receive a certificate of completion and credit for this course. If you are registering as a member, please use a PIN tied to your legal name. NAHB PINs are tied to a person, not a company. If you are not registered on nahb.org, Create Your Login now. 

    After you have participated in all three live sessions, you must take a timed, one-hour skills check and earn a score of 70% or higher to receive course credit. If you do not pass, you have one opportunity to retake it. Once you have passed the skills check and completed the course evaluation, you can print out your certificate of completion.

    Cancellation and Refund Policy: Registration is open until 3 p.m. ET (12 p.m. PT) on Monday, November 2. Cancellations will also be accepted until 3 p.m.  ET (12 p.m. PT) on Monday, November 2. After that date, a $50 cancellation fee will be charged per cancellation. Cancellation requests must be submitted via email to Deborah Krat at: EdWebinars@nahb.org.   

    Christy Beck, CSP, MIRM

    Division Manager, Caruso Homes, North Carolina

    Christy N. Beck, MIRM, CSP, Broker possesses a solid background in new home sales, management, marketing and training. Her extensive knowledge of the New Homes industry has been gained through her vast experience in positions such as Sr. Vice President of new Homes at Coldwell Banker Howard Perry & Walson, Vice President of Marketing for Bill Clark Homes and Regional Vice President of Sales and Marketing for Sunstar Homes/Lennar Corporation. She is a Master in Residential Marketing (MIRM) and a Certified Sales Professional (CSP). She has held various leadership positions with NAHB and currently serves as the incoming Chair of NSMC and serves on NAHB Education. In January 2017 at the International Builder Show, Christy received the Bill Molster Lifetime Achievement award for her service to NAHB, NSMC and the Institute of Residential Marketing. Locally, she serves on the Board of Directors for the Raleigh-Wake HBA. Christy has been the recipient of numerous sales and marketing awards by the Triangle Sales and Marketing Council (TSMC) MAME awards including Rookie of the Year (1995), Sales Person of the Year (1999) and Silver Marketing Manager of the Year (2001). In 2012 she was named Sales Manager of the Year by the National Association of Home Builders.

    Christy joined Caruso Homes in 2017 as the Director of Sales and Marketing to help launch the brand in North Carolina. Recently, Christy was promoted to Division Manager for North Carolina, managing the sales and construction teams for all communities within the Triangle area of North Carolina. She obtained her Bachelor of Arts degree from the University of North Carolina Wilmington and lives in Raleigh, NC with her husband Greg, son Dylan and her golden doodle Harley.

  • Building Through Adversity

    Contains 3 Component(s), Includes Credits Includes a Live Web Event on 11/02/2020 at 2:00 PM (EST)

    Learn how to implement systems, policies and procedures that will help your company manage adversity and come out stronger on the other side.

    The great recession of the late 2000s. Today’s pandemic. No matter what adversity home builders are dealt, they always persevere and come out stronger on the other side. In this webinar, you’ll hear from the Director of Operations at Highland Homes, one of Boise’s preeminent custom home builders, on implementing systems, policies and procedures that will help your company weather any storm and seize opportunity.

    Participants in this webinar will:

    • Learn how to accept, and even embrace, adversity as an opportunity for growth.
    • Gain first-hand insight on the systems, policies and procedures of a leading home builder.
    • Discover how to train and get buy-in from your team to implement change.

    Speaker: Jared Maybon, Highland Homes LLC., Director of Operations

    NAHB Continuing Education: 1.0 hours of continuing education credits for the following 12 designations: CAPS, CGA, CGB, CGP, CGR, CMP, CSP, GMB, GMR, Master CGP, Master CSP, MIRM.

    Cancellation and Refund Policy:  Registration is open until 3 p.m. ET (12 p.m. PT) on Tuesday, November 3. To receive a refund, cancellations must also be submitted by 3 p.m. ET (12 p.m. PT) on Tuesday, November 3. After that date, no refunds will be issued. Cancellation requests must be submitted to Deborah Krat at EdWebinars@nahb.org

    Jared Maybon

    Highland Homes LLC, Director of Operations

  • Single-Family Built-for-Rent: The Future of Rental Housing?

    Contains 3 Component(s), Includes Credits Includes a Live Web Event on 10/29/2020 at 2:00 PM (EDT)

    With housing affordability declining and renting becoming a more common option, this webinar explores the question: Will single-family built-for-rent be the future of rental housing as people look to live in less population-dense areas? This webinar is free to Multifamily members and AHG members.

    Single-family built-for-rent (SFBFR) housing, offers renters the benefits of single-family living without the maintenance and costs of traditional home ownership. With housing affordability declining, renting becoming a more common option and COVID-19 changing how and where we live, will SFBFR be the future of rental housing? In this webinar, Dr. Robert Dietz, NAHB’s Chief Economist, will outline the data and trends driving the increase in SFBFR construction, declining affordability and renters’ desire to live in less dense areas. Scott Adams, Senior Principal at Bassenian Lagoni, will then offer key insights for designing in this specific niche. Lastly, Rich Eneim, Jr., Vice President and Principal of Keystone Homes, will cover best practices regarding SFBFR development.

    Participants in this webinar will:

    • Understand the trends and construction rate of SFBFR housing relative to traditional single-family and multifamily development.
    • Identify key design differences between SFBFR housing and traditional single-family housing.
    • Learn development tips and best practices from a SFBFR development.

    Speakers: Dr. Robert Dietz, Chief Economist, NAHB; Scott Adams, Senior Principal, Bassenian Lagoni; & Rich Eneim, Jr. Vice President and Principal, Keystone Homes

    NAHB Continuing Education: 1.0 hours of continuing education credits for the following 12 designations: CAPS, CGA, CGB, CGP, CGR, CMP, CSP, GMB, GMR, Master CGP, Master CSP, MIRM.

    Cancellation and Refund Policy:  Registration is open until 3 p.m. ET (12 p.m. PT) on Wednesday, October 28. To receive a refund, cancellations must also be submitted by 3 p.m. ET (12 p.m. PT) on Wednesday, October 28. After that date, no refunds will be issued. Cancellation requests must be submitted to Deborah Krat at EdWebinars@nahb.org

    Rob Dietz

    PhD, Chief Economist, Senior Vice President for Economics and Housing Policy, NAHB

    Robert Dietz, Ph.D., is Chief Economist and Senior Vice President for Economics and Housing Policy for NAHB, where his responsibilities include housing market analysis, economic forecasting and industry surveys, and housing policy research. Dr. Dietz has published academic research on the private and social benefits of homeownership, federal tax expenditure estimation, and other housing and tax issues in peer-reviewed journals, including the Journal of Urban Economics, Journal of Housing Research, the National Tax Journal and the NBER Working Paper series. He has testified before the House Ways and Means Committee, the Senate Finance Committee, and the Senate Banking Subcommittee on Economic Policy on housing and economic issues. Prior to joining NAHB in 2005, Robert worked as an economist for the Congressional Joint Committee on Taxation, specializing in revenue estimation of legislative proposals involving housing, urban development, and other business tax issues. He is a native of Dayton, Ohio and earned a Ph.D. in Economics from the Ohio State University in 2003. https://www.linkedin.com/in/robertddietz/

    Scott Adams

    Senior Principal, , Bassenian Lagoni

    Rich Eneim

    Jr., Vice President and Principal, Keystone Homes

    As Vice President and a Principal of Keystone Homes, Rich manages the finance and accounting needs of the business and leads the effort for new acquisitions. He also supports the sales and marketing needs of the company. Prior to joining Keystone Homes in 2008, Rich gained invaluable experience working for the diversified real estate company, Greystar Real Estate Partners, in their investment group. Rich graduated from Gonzaga University (go Bulldogs!) with a degree in Business with concentrations in Finance and Entrepreneurial Leadership and he recently completed his MBA at Columbia Business School.

  • Land Development: Getting Started, Business Management & Financing- Live Online 2020 (October 29)

    Contains 4 Component(s), Includes Credits Includes a Live Web Event on 10/29/2020 at 1:00 PM (EDT)

    Becoming a land developer is not for the meek. But successful land development can substantially increase revenue and profit for smaller builders. This course will introduce participants to the land acquisition and development process and explore the crucial first steps to becoming a successful developer. You will develop strategies for finding land development opportunities for small projects (2 – 50 lots) and discuss which business structure is best for your business. Presented in a three-hour live online format, participants will get a balanced perspective on what it takes to develop land and, more importantly, learn approaches to limit risk and maximize profits. The level of content in this course is for the novice learner. The course takes place on Thursday, October 29, 1-4 p.m. ET. Registration is open until 3 p.m. ET (12 p.m. PT) on Wednesday, October 28th.

    Becoming a land developer is not for the meek. But successful land development can substantially increase revenue and profit for smaller builders. This course will introduce participants to the land acquisition and development process and explore the crucial first steps to becoming a successful developer. You will develop strategies for finding land development opportunities for small projects (2 – 50 lots) and discuss which business structure is best for your business. Presented in a three-hour live online format, participants will get a balanced perspective on what it takes to develop land and, more importantly, learn approaches to limit risk and maximize profits. The level of content in this course is for the novice learner. 

    What to expect from this course:

    • You will be introduced to the land acquisition and development process and review the first five steps of this eight-step process: finding land, market analysis, tying up land/preliminary investigation, concept plans and due diligence.  
    • As a building professional who is new to the land development business, you will develop strategies for finding land development opportunities for small building projects (2 – 50 lots) by examining real-world examples.
    • And you will have the opportunity to review key business structures and financing options for running a small volume land development business.  

    Instructor: Tom Stephani, GMB, MIRM

    Course Length: 3 hours

    NAHB Continuing Education: 3 hours toward CAPS, CGA, CGB, CGR, GMB, CSP, Master CSP, CGP, CMP, Master CGP and MIRM

    Required for NAHB Designations: CGB, CGR

    Important Registration Details:

    Please note: You have one year after purchase to access the the resources associated with this course.

    This course is non-transferrable. Do not use another individuals login information to register for this course. You must login to nahb.org as yourself to receive your certificate of completion and credit for this course.  If you are registering as a member, please use a PIN tied to your legal name. NAHB PINs are tied to a person, not a company. If you are not registered on nahb.org, Create Your Login now.

    After you have participated in all three live sessions, you must take a timed, one-hour skills check and earn a score of 70% or higher to receive course credit. If you do not pass, you have one opportunity to retake it. Once you have passed the skills check and completed the course evaluation, you can print out your certificate of completion.

    Cancellation and Refund Policy: Registration is open until 3 p.m. ET (12 p.m. PT) on Wednesday, October 28. Cancellations will also be accepted until 3 p.m. ET (12 p.m. PT) on Wednesday, October 28. After that date, a $50 cancellation fee will be charged per cancellation. Cancellation requests must be submitted via email to Deborah Krat at: EdWebinars@nahb.org.    

    Tom Stephani

    Owner, Custom Construction Concepts

    Tom Stephani, GMB, MIRM, is owner of Custom Construction Concepts. Tom is an internationally recognized speaker and trainer on issues relating to the residential construction industry. He also participates in the development and writing of NAHB designation classes as well as writing for industry magazines. Tom was the 2015 Chairman of the NAHB Education Committee and was the 2009 Chairman of NAHB’s National Sales & Marketing Council. He also serves on the NAHB International Global Opportunities Board and on the Single Family Builder Committee.  He is a Senior Life Director of NAHB. On the local front, Stephani was president of McHenry County Home Builders Association in 1999, has chaired many committees, and was named its Builder of the Year in 2000 and 2002.

  • Standard Operating Procedures: 5 Steps to Increased Efficiency & Profit

    Contains 3 Component(s), Includes Credits Includes a Live Web Event on 10/28/2020 at 2:00 PM (EDT)

    This webinar will help you establish yourself as a true leader of your business by harnessing the power of standard operating procedures, allowing you to focus less on day-to-day responsibilities, and more on strategic growth and increased profit.

    Builders and contractors wear many hats, and the best way to manage key responsibilities is to put expectations into writing in the form of written procedures and job descriptions. This webinar provides a systematic 5-step process to implementing standard operating procedures so that you can lessen the company dependence on you, begin to effectively delegate day-to-day responsibilities and take on more of a strategic role in your business that allows for growth and quick reaction to market opportunities.

    Participants in this webinar will:

    • Discover a 5-step process to systematize company operations.
    • Identify organizational needs and how to respond to them.
    • Create a framework for identifying specific tasks for every position in your company. 
    • Discover how to create standard operating procedures needed to manage more effectively

    Speaker: David Lupberger, President, Remodel Force

    NAHB Continuing Education: 1.0 hours of continuing education credits for the following 12 designations: CAPS, CGA, CGB, CGP, CGR, CMP, CSP, GMB, GMR, Master CGP, Master CSP, MIRM.

    Cancellation and Refund Policy:  Registration is open until 3 p.m. ET (12 p.m. PT) on Tuesday, October 27. To receive a refund, cancellations must also be submitted by 3 p.m. ET (12 p.m. PT) on Tuesday, October 27. After that date, no refunds will be issued. Cancellation requests must be submitted to Deborah Krat at EdWebinars@nahb.org

    David Lupberger

    David Lupberger & Associates, Boulder, CO

    For more than two decades I’ve drawn from my experience as a small business owner to help contractors successfully develop lean and mean business systems. Through my work, I hope to redefine the way that small business owners, their customers, and suppliers work together by collaborative relationships being optimized and improved. I have been involved with running a small, local-service businesses for over 20 years. After moving to the Washington DC area in 1988, I practiced high-end residential remodeling and focused on delivering the highest quality service to my clients. Over 90% of my work came from repeat and referral business, demonstrating the trust I developed with clients

    That experience in managing customer expectations led me to write a book entitled Managing the Emotional Homeowner, which has become one of the bibles of the remodeling industry and helped thousands of contractors improve the level of service they provide clients. I fervently believe that the best customer service only comes when a small business owner can deliver consistent results, which happens with proven systems.

    I spent nearly four years writing the Remodeler’s Turnkey Program as a basic how-to text on running a service company. In the last 5 years, I have sold over 500 copies of his program, helping hundreds of business owners improve their businesses, increase their profits, and spend more time with their families.

    In 2004, I got to move back to Colorado, where I spent the first 30 years of my life. From my base in Colorado, I now consult with both business owners and industry companies such as General Electric, Milgard Windows, and American Express to maximize customer service relationships between industry partners.

  • Virtual Classroom: BizTrainingNow, LLC: Business Accounting and Job Costing: A Road Map to Profitability - October 23

    Contains 5 Component(s), Includes Credits Includes a Live Web Event on 10/23/2020 at 9:00 AM (EDT)

    Registration for this course is limited to only those individuals who have pre-registered and pre-paid to attend a live in-person course hosted by BizTrainingNow, LLC. The instructor is Vince Butler. This course is scheduled from 9:00 a.m. - 5:00 p.m., ET. If you have any questions, please contact ElearningHelp@nahb.org.

    Registration for this course is limited to only those individuals who have pre-registered and pre-paid to attend a live in-person course hosted by BizTrainingNow, LLC. The instructor is Vince Butler. This course is scheduled from 9:00 a.m. - 5:00 p.m., ET.  

    If you have any questions, please contact ElearningHelp@nahb.org.  

    NAHB Credit: This course provides six hours of continuing education credits for these NAHB designations: CAPS, CGA, CGB, CGP, CGR, CMP, CSP, GMB, GMR, Master CGP, Master CSP and MIRM.

    NAHB Designations: This course is required for the following NAHB designations: CGB, CGR

    Additional Credit Information: This course is also approved for continuing education for contractor state licenses in the state of Utah.

    This course is non-transferable. Do not use another individual’s login information to register for this course. You must login to nahb.org as yourself to receive your certificate of completion and credit for this course.  If you are registering as a member, please use a PIN tied to your legal name. NAHB PINs are tied to a person, not a company. If you are not registered on nahb.org, Create Your Login now.

    Vince Butler, GMR, GMB, CAPS

    President, Butler Brothers Corporation

    Vince Butler, GMR, GMB, CAPS is a second-generation builder and remodeler from Northern Virginia. He has served as President of Butler Brothers Corporation, a full-service design-build company, since 1984 and has extensive experience in the design, sales and production of residential construction and remodeling. Vince has a BS degree in Financial Management from Virginia Tech and is a Graduate Master Remodeler (GMR), Graduate Master Builder (GMB) and Certified Aging-In-Place Specialist (CAPS). He is a nationally recognized speaker on residential construction management topics and an approved NAHB Master Instructor. He has presented at many national and regional trade shows including the International Builders Show, The Remodeling Show, Sunbelt Builders Show, Southeast Builders Conference, Atlantic Builders Conference, Pacific Coast Builders Conference (PCBC) and the NAHB Remodelers Road Show. He was named NAHB CAPS Educator of the Year in 2012 and Builder Remodeler Educator of the Year in 2017. In 2017 he founded BizTrainingNow to serve the educational needs of small business owners and local associations.