Catalog Advanced Search

Search by Categories
Search in Packages
Search by Format
Search by Type
Search by Date Range
Products are filtered by different dates, depending on the combination of live and on-demand components that they contain, and on whether any live components are over or not.
Start
End
Search by Keyword
Sort By
  • What Customers Want: It's Not What You think!

    Contains 1 Component(s) Recorded On: 04/19/2018

    What do customers really want? Here’s a hint: It’s not (just) price, quality, timing or any of those attributes of your product or service. It’s the experience you deliver. In this webinar, replay learn how to build a relationship with your customer and understand how to walk in their shoes. With this knowledge, you will see how to personalize your customer’s experience and deliver the “wow!” factor every time.

    What do customers really want? Here’s a hint: It’s not (just) price, quality, timing or any of those attributes of your product or service. It’s the experience you deliver. In this webinar replay, learn how to build a relationship with your customer and understand how to walk their shoes. With this knowledge, you will see how to personalize your customer’s experience and deliver the “wow!” factor every time.

    Participants in this webinar replay will:

    • Discover how to recognize what your customers want and expect
    • Discuss the steps necessary to establish a relationship with your customers
    • Explain how to personalize a customer’s experience and deliver the right product or service every time

    Speaker: Randi Busse, Workforce Development Group, Inc.

    NAHB Continuing Education: 1.0 hours of continuing education credits for the following 12 designations: CAPS, CGA, CGB, CGP, CGR, CMP, CSP, GMB, GMR, Master CGP, Master CSP, MIRM.

    Cancellation and Refund Policy - No refunds are issued for webinar replays upon purchase. However, NAHB regularly reviews these products and reserves the right to remove replays that are no longer current. If you are unable to view a replay during your 12-month access period, please contact Deborah Krat at EdWebinars@nahb.org.

    Randi Busse

    President, Workforce Development Group

    Randi Busse, President of Workforce Development Group, has been helping employees to delight customers for more than 25 years. Her programs help employees “think like an owner, not a renter.” Her book, “Turning Rants Into Raves” is written for CEO's, business owners and managers that want to improve the experience they are providing to their customers.  Randi is a dynamic speaker with the ability to make audiences listen, nod, laugh … and connect the dots between their own experiences as a customer and how their behaviors and the way their employees treat customers affects their bottom line.

  • Make Those Who Rent Elsewhere GREEN with Envy

    Contains 1 Component(s) Recorded On: 04/11/2018

    Whether you build affordable or market-rate apartments or work for a national or regional developer, green certification is affordable and straightforward with a ROI worth your attention. In this webinar replay, three top multifamily development executives share their insight and experience into how they build green, challenges they have overcome and how green certification assists in funding and improving long-term property value. The level of content in this webinar replay is for the novice learner.

    The National Green Building Standard (NGBS) is the first green building standard developed by ICC and ASHRAE, and approved by ANSI, that offers a flexible, rigorous and affordable rating system for multifamily residential buildings. In this webinar replay, you will learn about NGBS requirements, understand how the certification process works and hear from two multifamily executives and an expert verifier about why their successful development strategy includes earning NGBS Green certification for their apartment communities.   

    Participants in this webinar will:

    • Describe how to earn NGBS Green certification for your multifamily projects and what it will cost
    • Recognize the financing and valuation incentives available to NGBS Green certified properties
    • Review the NGBS Green’s compliance requirements and how to maximize the value of verification and how it will set your project apart from the competition

    Speakers:

    • Lisa Stephens, President of Saigebrook Development
    • Kyle Abney, NGBS Green Verifier, Abney & Abney Green Solutions

    Moderator:

    • Michelle Foster, Vice President, Innovation Services, Home Innovation Research Labs

    NAHB Continuing Education: 1.0 hours of continuing education credits for the following 12 designations: CAPS, CGA, CGB, CGP, CGR, CMP, CSP, GMB, GMR, Master CGP, Master CSP, MIRM.

    Cancellation and Refund Policy: No refunds are issued for webinar replays upon purchase. However, NAHB regularly reviews these products and reserves the right to remove replays that are no longer current. If you are unable to view a replay during your 12-month access period, please contact Deborah Krat at EdWebinars@nahb.org.

    Michelle Foster (Moderator)

    Vice President, Innovation Services, Home Innovation Research Labs

    Michelle Foster is Vice-President, Innovation Services at Home Innovation Research Labs. Michelle works with builders, architects, remodelers, and other professionals to remove barriers to high-performance, sustainable housing. She also oversees NGBS Green, the certification program based on the National Green Building Standard ICC/ASHRAE- 700.  

    Lisa M. Stephens

    WBE, President, Saigebrook Development

    Lisa M. Stephens, is President of Saigebrook Development, a certified WBE and Texas HUB real estate development firm. She has over 15 years of experience in developing, financing and operating affordable housing. She is also the founding member and President of the Texas Coalition of Affordable Developers. Lisa was named by Affordable Housing Finance magazine as one of twelve 2009 Young Leaders; is an NGBS Green Advisory Group member, and a 2016 and 2017 Home Innovation NGBS Green Partner of Excellence.

    Kyle Abney

    Founder, Abney & Abney Green Solutions

    Kyle Abney, is the founder of Abney & Abney Green Solutions and is a Accredited NGBS Green Master Verifier, and LEED Accredited Professional. Kyle has first-hand experience with multiple green building certifications for both commercial and residential construction •Recognized expert on sustainable development and cited in various publications, including the Palm Beach Post, Miami Herald, Orlando Sentinel and featured on National Public Radio (NPR). He is active in the Florida Green Building Coalition and USGBC Florida Chapter where he serves as the current Vice-Chair.

  • Using the Cloud to Effectively Manage Your Construction Team/Projects

    Contains 1 Component(s)

    Cloud-based applications (applications that utilize the internet for storage, computing, collaboration and sharing) offer construction business owners and managers increased efficiency and accuracy of producing, tracking, analyzing and reporting the information required to effectively communicate the complexities of any construction project. But deciding which applications will best suit your construction company can be a daunting task. In this webinar replay, we will discuss the five major areas of communication that your cloud-based project management should address and some examples of applications that meet those requirements.

    Managing the flow of information required to successfully complete a construction project can be streamlined with the use of cloud-based applications (applications that utilize the internet for storage, computing, collaboration and sharing). The benefits include reduced costs and increased profitability, virtual access to real-time information and unlimited storage, collaboration internally with team members and externally with trade partners, consultants and owners. Understanding which application to use and how to integrate its use within a company can be a daunting task given the numerous choices available — but we’ll help you find some solutions.

    Participants in this webinar replay will:

    • Determine the tasks within the five major areas within a project management system for which cloud-based applications can be used: estimating, job costing/tracking, invoicing/accounting, construction documentation control and scheduling
    • Identify various cloud-based applications that can be used for the different levels of project management required: basic, advanced, and comprehensive
    • Review a flow chart of a cloud-based project management system for a small to medium-sized construction company

    Speaker: Shawn Van Dyke, Construction Business Coach | ShawnVanDyke.com

    NAHB Continuing Education: 1.0 hours of continuing education credits for the following 12 designations: CAPS, CGA, CGB, CGP, CGR, CMP, CSP, GMB, GMR, Master CGP, Master CSP, MIRM.

    Cancellation and Refund Policy: No refunds are issued for webinar replays upon purchase. However, NAHB regularly reviews these products and reserves the right to remove replays that are no longer current. If you are unable to view a replay during your 12-month access period, please contact Deborah Krat at EdWebinars@nahb.org.

    Shawn Van Dyke

    Construction Business Coach | ShawnVanDyke.com

    After 21 years in the construction business, Shawn Van Dyke, is committed to helping construction professionals change the way the world views the trades. Shawn previously owned a construction management consulting firm and general contracting company. He, also, served as an executive at a specialty contracting company. Now a construction industry consultant, business coach, and mentor, Shawn is the author of The Paperwork Punch List: 28 Days to Streamline Your Construction Business and a Fine Homebuilding Brand Ambassador. 

  • Understanding Verification Requirements for the LIHTC Program

    Contains 1 Component(s) Recorded On: 03/29/2018

    LIHTC professionals often misunderstand verification requirements: Many believe that third-party verification is a federal requirement or that LIHTC properties must follow HUD’s verification requirements, including HUD’s definition of “third-party” verification. This webinar replay will make clear what eligibility requirements and eligibility recommendations are. The level of content in this webinar replay is for the novice learner.

    Low Income Housing Tax Credit professionals often misunderstand verification requirements: Many believe that third-party verification is a federal requirement or that LIHTC properties must follow HUD’s verification requirements, including HUD’s definition of “third-party” verification. This webinar replay will make clear what eligibility requirements and eligibility recommendations are.

    Speaker Amanda Lee Gross, Director of Compliance Training for E&A Team, Inc., will delve deep into the regulations and uncover what is truly required when it comes to verifying income and other tenant eligibility requirements for the LIHTC program.

    Participants in this webinar replay will:

    • Recognize the IRS’ verification requirements for an LIHTC program.  
    • Identify the areas where stricter requirements may be needed to demonstrate due diligence and comply with state agency requirements. 
    • Receive valuable tips and tools to help owner/agents accurately verify household eligibility and combat tenant fraud.

    Speaker: Amanda Lee Gross, Director of Compliance Training, E&A Team, Inc.

    NAHB Continuing Education: 1.0 hours of continuing education credit for the HCCP designation and for the following 12 designations: CAPS, CGA, CGB, CGP, CGR, CMP, CSP, GMB, GMR, Master CGP, Master CSP, MIRM.

    Cancellation and Refund Policy: No refunds are issued for webinar replays upon purchase. However, NAHB regularly reviews these products and reserves the right to remove replays that are no longer current. If you are unable to view a replay during your 12-month access period, please contact Deborah Krat at EdWebinars@nahb.org

    Amanda Lee Gross

    Director of Compliance, E&A Team, Inc.

    Amanda Lee Gross is Director of Compliance at E&A Team, Inc. She brings to E&A over eighteen years of hard-won, real-world knowledge and experience in all aspects of the affordable housing industry. Ms. Gross has learned the affordable housing industry from the ground up, starting as a site manager, and eventually rising to the position of Compliance Officer for a multi-state, 5,000+ unit management company. She has leveraged that experience and has become a nationally recognized expert trainer in Fair Housing, LIHTC, RD, HUD, and HOME. 

  • Design Highlights from the 2017 Homes for Life Single-Space Category Winner

    Contains 1 Component(s) Recorded On: 03/28/2018

    During this webinar replay, Tom Ashley, the 2017 Homes for Life Single-Space category winner and the 2017 NAHB Remodeler of the Year and John Guillory of Expand, Inc. will detail their design challenges and solution and explain why Ashley submitted their particular design for the 2017 Homes for Life Award. A robust question-and-answer session followed the brief case study presentation.

    During this webinar replay, Tom Ashley, the 2017 Homes for Life Single Space category winner and the 2017 NAHB Remodeler of the Year joins his colleague John Guillory of Expand, Inc. to detail the design challenges and solutions and explain why Ashley submitted their particular design for the 2017 Homes for Life Award. A robust question-and-answer session followed the brief case study presentation.

    Participants in this webinar replay will:

    • Review the design solution of the 2017 Homes for Life Single-Space category winner.
    • Gain insight about the challenges of this design project.

    Speakers: Tom Ashely and John Guillory, Expand, Inc.

    NAHB Continuing Education: No continuing education credits will be given for this webinar replay.

    Cancellation and Refund Policy: No refunds are issued for webinar replays upon purchase. However, NAHB regularly reviews these products and reserves the right to remove replays that are no longer current. If you are unable to view a replay during your 12-month access period, please contact Deborah Krat at EdWebinars@nahb.org.

    Tom Ashley, CAPS, CGP, CGR

    Owner, Expand, Inc.

    Tom Ashley, 2017 NAHB Remodeler of the Year, has over 20 years of remodeling experience in the Baton Rouge area, and founded his company, Expand, Inc. in 1999. Tom has been a member of the Capital Region Builders Association (CRBA) and NAHB Remodelers since 2000. He has served in local and national leadership roles for both organizations, including 2005 Chair of CRBA Remodelers Council, 2009 Chair of the CRBA, 2008 Chair of the Louisiana Home Builders Association and a NAHB Lifetime Director since 2006. Tom was the 2016 NAHB Certified Aging-in-Place Specialist of the Year and 2016 CRBA Builder of the Year. 

    John G. Guillory, CAPS, CGA,

    General Manager, Expand, Inc.

    John G. Guillory is a General Manager who works with Expand, Inc., (a residential remodeling firm in Baton Rouge) to be the common point of contact between clients (sales, design and execution) and Expand, Inc. John’s design experience (over 44 years in residential design) allows him to communicate a client’s desires to the design “Team” and bring these desires to fruition through the construction phase while maintaining the budget and schedule. John’s passion for design and Aging In Place earned him a seat on the NAHB writing committee for the recently released, CAPS III designation course.

  • Residential Construction and Safe Ladder Use: It Can Be Done!

    Contains 1 Component(s) Recorded On: 03/23/2018

    This interactive webinar replay will guide you through ladder safety on a residential job site. We will discuss some of the real-life direct and indirect costs associated with ladder misuse and accidents, from medical bills and increased insurance premiums to OSHA fines and lost time on the job. We will cover the most important aspects of a safe ladder program, including selection, inspection, set-up and use. Finally, we will give you solutions for the most common ladder problems. Join us in seeing how safe ladder use on a residential job-site can be done! This free webinar replay is sponsored by the official safety sponsor of NAHB, Builders Mutual.

    This interactive webinar replay will guide you through ladder safety on a residential job site. We will discuss some of the real-life direct and indirect costs associated with ladder misuse and accidents, from medical bills and increased insurance premiums to OSHA fines and lost time on the job. We will cover the most important aspects of a safe ladder program, including selection, inspection, set-up and use. Finally, we will give you solutions for the most common ladder problems. Join us in seeing how safe ladder use on a residential jobsite can be done!

    Participants in this webinar replay will:

    • Realize the direct and indirect costs associated with ladder misuse.
    • Identify the importance of a safe ladder program.
    • Recognize solutions for common ladder problems.

    NAHB Builders Mutual Safety Sponsor
    This webinar replay is provided free of charge thanks to Builders Mutual, the official safety sponsor of NAHB. Builders Mutual provides insurance coverage exclusively to the construction industry, and operates in the Mid-Atlantic and Southeast. To find out about how Builders Mutual can protect your business, visit buildersmutual.com or call 800-809-4859.


    Speaker(s):

    • Sean Purcell, C-MESH, CBIA Technical Manager Risk Management, Builders Mutual Insurance Company
    • Dave Francis, Little Giant Ladder Systems

    NAHB Continuing Education: 1.0 hours of continuing education credit for the following 12 designations: CAPS, CGA, CGB, CGP, CGR, CMP, CSP, GMB, GMR, Master CGP, Master CSP and MIRM.

    Cancellation and Refund Policy: No refunds are issued for webinar replays upon purchase. However, NAHB regularly reviews these products and reserves the right to remove replays that are no longer current. If you are unable to view a replay during your 12-month access period, please contact Deborah Krat at EdWebinars@nahb.org.

    Sean Purcell, C-MESH, CBIA

    Risk Management Technical Manager, Builders Mutual Insurance Company

    Sean Purcell, is a Risk Management Technical Manager with Builders Mutual Insurance Company, and is passionate about providing safe workplaces in the construction industry. Sean serves as an instructor of OSHA 10-Hour, Safety Pays: A Practical Approach to Safety on Your Jobsite, Fall Protection and other risk recognition and avoidance programs. He spent nine years as a prior safety director for a commercial construction company and spent 4 years working as a safety consultant with a third party administrator in the Ohio workers‘ comp system. Sean earned his Bachelor of Science from Slippery Rock University in Pennsylvania. He also holds a North Carolina agents license.  

    Dave Francis

    National Safety Director, Little Giant Ladder Systems

    Dave Francis is National Safety Director of Little Giant Ladder Systems, with the sole purpose of preventing ladder accidents and hopefully saving lives by promoting ladder safety training and innovation in safe ladder design. David has been in the ladder business for over thirty years.  As a college student he cleaned the offices of Little Giant Ladder Systems at night and has stayed with the company ever since. Working his way up the ladder (pun intended), Dave became the Director of R&D and holds five U.S. patents for improvements in ladder design. His goal is the same as yours, getting everyone home to their families at the end of the day. 

  • Smart Kitchens and Baths for Easier Aging in Place

    Contains 1 Component(s) Recorded On: 03/22/2018

    In this day and age, there are a lot of design concepts focused on two hot topics: aging-in-place clients and technology. However, the two typically co-exist rather than collaborate. From integrated medication dispensers and appliance lifts in the kitchen to automated showers and sensor-based mats that track activity and weight in the bathroom, this webinar replay will provide several ideas to consider when taking on projects for clients who would like to stay in their home as long as possible.

    In this day and age, there are a lot of design concepts focused on two hot topics: aging-in-place clients and technology. However, the two typically co-exist, rather than collaborate. From integrated medication dispensers and appliance lifts in the kitchen to automated showers and sensor-based mats that track activity and weight in the bathroom, this webinar replay will provide several ideas to consider when taking on related projects for clients who would like to stay in their home as long as possible.

    Participants in this webinar replay will:

    • Examine smart technology strategies for aging in place.
    • Review senior smart technology industry trends and demographics.
    • Discuss ideas and integrated solutions for the aging-in-place remodeler and builder.

    Speaker(s):

    • Troy Cuvelier, Chief Technology Officer, Connected, LLC
    • Jay Prince, Chief Executive Officer, Connected, LLC

    NAHB Continuing Education: 1.0 hours of continuing education credits for the following 12 designations: CAPS, CGA, CGB, CGP, CGR, CMP, CSP, GMB, GMR, Master CGP, Master CSP, MIRM

    Cancellation and Refund Policy: No refunds are issued for webinar replays upon purchase. However, NAHB regularly reviews these products and reserves the right to remove replays that are no longer current. If you are unable to view a replay during your 12-month access period, please contact Deborah Krat at EdWebinars@nahb.org

    Troy Cuvelier

    Chief Technology Officer, Connected, LLC

    Troy Cuvelier is the President and Systems Designer of Integrated Smart Technologies, Inc. 

    Integrated Smart Technologies (“iST”) has focused on providing custom electronic solutions for residential and commercial customers since 1999.  iST is recognized as one of the state’s leading providers of automation and entertainment solutions, and their work has been featured in national media, such as Electronic House & CE Pro magazines and MTV & HD Net television, and many local & state-wide outlets as well. 

    Mr. Cuvelier has been a CEDIA-certified Electronic Systems Technician and a graduate of Central Michigan University in Mt. Pleasant, Michigan, with an M.B.A. and Ferris State University in Big Rapids, Michigan, with degrees in Health Information Technology and Healthcare Systems Administration. He chose the fields of technology and health care because of his passion for each, and to incorporate the two together to enhance the health and well-being of as many lives as possible.

    Over his career, he has also worked with a nonprofit healthcare organization for several years and, thru iST, has incorporated residential technology into customers’ homes to allow them to comfortably and safely age-in-place, which is what led him to make the healthcare and technology connection with Heritage Community.

    Mr. Cuvelier previously was the Manager of Business & Clinical Program Development at W.A. Foote Hospital (now known as, Henry Ford Allegiance Health) in Jackson, Michigan.  He also provided consulting and project management while there for the implementation of a system-wide career ladder and employee feedback program.

    Jay Prince

    Chief Executive Officer, Connected, LLC

    Jay Prince is the President and CEO of Heritage Community of Kalamazoo. 

    Heritage Community is a non-profit 501(c)3 Continuing Care Retirement Community serving over 400 seniors in Kalamazoo, Michigan. Heritage Community is recognized as the region’s premier provider of Alzheimer’s disease, dementia, and memory care services in a progressive environment that is focused on a culture of person-centered care and utilizes the acclaimed Best Friends™ model of care.  Heritage has also been historically recognized for its award-winning skilled nursing and rehabilitation program. 

    Mr. Prince is a graduate of Concordia College in Moorhead, Minnesota, with a degree in Healthcare Administration and certifications in Long-term Care and Hospital Administration. He chose the field because he was determined to foster change in the long-term care industry.

    Over his career, he has worked with for-profit and nonprofit organizations, single and multi-site senior living communities, home health, and hospice businesses.

    Mr. Prince previously was the Executive Director at MapleCreek in Grand Rapids, Michigan.  He also provided professional management as an Administrator with Life Care Services in the Midwest and West Coast.

    Mr. Prince is the recent recipient of the American College of Health Care Administrators Facility Leadership Award, which recognizes outstanding nursing home administrators who have met superior health care standards. He is a licensed nursing home administrator in California, Minnesota, and Michigan.

  • Casualty Losses and Ability to Claim LIHTCs

    Contains 1 Component(s)

    Given the number of natural disasters that occurred during 2017, this webinar replay will provide the rules governing whether low income housing tax credits (LIHTCs) are allowed or disallowed when a project is out of service due to a casualty event. It will detail what factors determine the allowance or disallowance of LIHTCs and discuss timing issues that may mitigate the potential loss of LIHTCs. The level of content in this webinar replay is for the intermediate learner.

    Given the number of natural disasters that occurred during 2017, this webinar replay will provide the rules governing whether low income housing tax credits (LIHTCs) are allowed or disallowed when a project is out of service due to a casualty event. It will detail what factors determine the allowance or disallowance of LIHTCs and discuss timing issues that may mitigate the potential loss of LIHTCs.

    Participants in this webinar replay will:

      • Evaluate the impacts of claiming LIHTCs based on timing of the casualty event and the project restoration period
      • Recognize differences in the casualty event rules for properties located within a Federally-Declared Disaster Area
      • Gain insight regarding claiming LIHTCs after casualty events through scenarios and recent real-world examples

    Speaker(s): Terry Kim and Nicholas Czibur, CohnReznick, and Oke Johnson, LEDIC Realty Company, LLC

    NAHB Continuing Education: 1.0 hours of continuing education credit for the HCCP designation and for the following 12 designations: CAPS, CGA, CGB, CGP, CGR, CMP, CSP, GMB, GMR, Master CGP, Master CSP, MIRM.

    Cancellation and Refund Policy: No refunds are issued for webinar replays upon purchase. However, NAHB regularly reviews these products and reserves the right to remove replays that are no longer current. If you are unable to view a replay during your 12-month access period, please contact Deborah Krat at EdWebinars@nahb.org

    Bob Landis (Moderator)

    Senior Vice President, Syndication, Community Affordable Housing Equity Corporation

    Bob Landis is Senior Vice President of Syndications at Community Affordable Housing Equity Corporation and served as the 2017 Chair of the Housing Credit Certified Professionals Board of Directors.

    Terrance Kimm

    Retired Partner and Consultant, CohnReznick

    Terry is a retired partner and consultant of CohnReznick, and has more than 30 years of experience providing accounting and tax services to syndicators, investors, developers, and high-net-worth individuals.  

    Nicholas Czibur

    Certified Public Accountant and Tax Manager, CohnReznick

    Nicholas Czibur is a Certified Public Accountant and a Tax Manager with CohnReznick. He has over 5 years of real estate and partnership taxation experience.  Nicholas focuses on servicing clients in the low-income housing industry and commercial real estate industry.  

    Oke Johnson

    Managing Director of Compliance Services, LEDIC

    Oke Johnson serves as the Managing Director of Compliance Services for LEDIC. Oke is responsible for cultivating new business and ensuring the successful management of the LEDIC Compliance Department and has over 18 years of experience in residential property management, specializing in properties with Low Income Housing Tax Credits.

  • Dare to Be Different, Increase Your Sales!

    Contains 1 Component(s)

    Most builders believe they are better than the other guy. This program will shatter the belief that just being better will get you more sales. In this webinar replay, you’ll learn how to be radically different.

    There are thousands of builders in America. Most use the same processes, same two-by-fours, same drywall to build their homes — yet most believe they are better builders than the other guy. This program will shatter the belief that just being better than the other builder will get you more sales. Being better is boring. Our expert will bring his 30-plus years of experience in the new home sales and marketing arena to teach you how to dare to be radically different.

    Participants in this webinar replay will:

    • Explore how to powerfully articulate your uniqueness to get your message across
    • Realize why being better than the next guy isn't a powerful way to differentiate your homes or your business
    • Recognize how you can polarize your audience by being different in the way they want you to be
    • Identify your audience’s rebel tendencies to ensure that a sales proposition sticks

    Speaker(s): Brian Flook, MIRM, Power Marketing, LLC/Coldwell Banker Innovations

    NAHB Continuing Education: 1.0 hours of continuing education credits for the following 12 designations: CAPS, CGA, CGB, CGP, CGR, CMP, CSP, GMB, GMR, Master CGP, Master CSP, MIRM.

    Cancellation and Refund Policy: No refunds are issued for webinar replays upon purchase. However, NAHB regularly reviews these products and reserves the right to remove replays that are no longer current. If you are unable to view a replay during your 12-month access period, please contact Deborah Krat at EdWebinars@nahb.org

    Brian Flook, MIRM

    President, Power Marketing, LLC

    Brian Flook, MIRM is the President of Power Marketing, LLC and half-owner of Coldwell Banker Innovations. Brian consults, speaks and trains builders, developers, real estate professionals and their teams nationally and has been a featured trainer at the International Builder’s Show every year since 1996, as well as many other NAHB events.  Brian is a published author and participates with the Institute of Residential Marketing, the National Sales & Marketing Council and the Building Systems Council. His book, Master What Matters, is in its third printing and is a big seller every year at IBS. With over 25 years of direct, front-line builder/developer marketing experience, Brian offers a wealth of experience and insight into the marketing needs of builders and developers. His firm, Power Marketing, has worked with builders and developers in over 30 states to create marketing solutions for their business.  He specializes in Internet marketing, social media, builder budgeting, and using today’s media to get business. From SEO to email marketing and sales center strategy, Brian can offer practical insights to IRM students. Brian has a Bachelor’s degree in Leadership Development from Wheeling University and a degree in Business Administration. Brian earned his MIRM (Master In Residential Marketing) from the NAHB in 1991. Brian currently serves as the incoming chair for the Institute of Residential Marketing of the NAHB. Brian is a MD real estate broker and recently chaired the Chamber of Commerce in his community.

  • Don’t Miss Deadlines! Create Your Compliance Calendar

    Contains 1 Component(s)

    LIHTC Housing Programs are very date-sensitive, and each year brings many tax credit deadlines. This webinar replay will leave participants better equipped to understand and meet crucial deadlines and confidently deliver tax credits this year and beyond. The level of content in this webinar replay is for the novice learner.

    Each year brings many crucial tax credit deadlines. Additionally, planning must include getting ready for the next year, the next 15 and even 30 years. This webinar replay will discuss the compliance rules relating to tax credit timelines and cover what items are vital for every tax credit “compliance calendar.” 

    • Identify the many compliance rules that involve deadlines and scheduling
    • Examine how to generate a checklist of compliance items to ensure that tax credits are delivered each year for a property
    • Recognize how to map the long-term lifespan of a property schedule

    Speaker: Scott Michael Dunn, The Costello Companies

    NAHB Continuing Education: 1.0 hours of continuing education credit for the HCCP designation and for the following 12 designations: CAPS, CGA, CGB, CGP, CGR, CMP, CSP, GMB, GMR, Master CGP, Master CSP, MIRM.

    Cancellation and Refund Policy: No refunds are issued for webinar replays upon purchase. However, NAHB regularly reviews these products and reserves the right to remove replays that are no longer current. If you are unable to view a replay during your 12-month access period, please contact Deborah Krat at EdWebinars@nahb.org

    Donna Mills - PHM, HCCP, BOS, ARM (Moderator)

    Chief Housing Officer, Norfolk Redevelopment Housing Authority

    Donna Mills is the Chief Housing Officer with the Norfolk Redevelopment and Housing Authority. 

    Scott Michael Dunn

    Chief Executive Officer, Costello Compliance and Director of Policy, The Costello Companies

    Scott Michael Dunn is the CEO of Costello Compliance and the Director of Policy for the Costello Companies. The Costello Companies are developers, builders and managers of affordable housing with clients throughout the country. Mr. Dunn has almost three decades of experience in multi-family housing and holds various specialized certifications related to all major affordable housing programs. Prior to joining the Costello Companies, Scott Michael served as the Executive Vice President of Zeffert & Associates for over a decade where he was responsible for the company’s overall daily operations as well as developing and monitoring the training, compliance and state monitoring divisions.