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  • House Plan Designs that Can Save You Thousands

    Contains 2 Component(s), Includes Credits Includes a Live Web Event on 08/19/2020 at 2:00 PM (EDT)

    Through the power of these smart new house plans you can cut costs, add curb appeal, deliver a lot more functionality while providing your clients clean, efficient features. This webinar is part of the 2020 Best of IBS Series.

    Best of IBS Series 2020

    Through the power of smart, economical house plans, this webinar will explain how you can get the most out of every square foot and slash costs while increasing curb appeal. Learn how design can unlock functionality and provide your home buyers with contemporary money-saving features at a price that’s well within their budget.

    Participants will be able to:

    • Discover how to reduce waste and construction time while increasing profits.
    • Learn design tips so you can provide your clients with a more aesthetically pleasing product.
    • Review a case study where implementing value engineering provided substantial savings for both the builder and client.

    Speaker: Michael Walker - Owner - Walker Home Design, jamiew@walkerhomedesign.com

    NAHB Continuing Education: 1.0 hours of continuing education credits for the following 12 designations: CAPS, CGA, CGB, CGP, CGR, CMP, CSP, GMB, GMR, Master CGP, Master CSP, MIRM.

    Cancellation and Refund Policy:  Registration is open until 3 p.m. ET (12 p.m. PT) on Tuesday, August 18. To receive a refund, cancellations must also be submitted by 3 p.m. ET (12 p.m. PT) on August 18. After that date, no refunds will be issued. Cancellation requests must be submitted to Deborah Krat at EdWebinars@nahb.org.

  • Will Tomorrow's Cities Be Timber? Exploring Midrise Mass TImber Housing

    Contains 3 Component(s), Includes Credits Includes a Live Web Event on 08/06/2020 at 2:00 PM (EDT)

    This webinar will give an overview of design and construction considerations for midrise mass timber housing within the context of streamlined project delivery. It will outline the IBC 2021 changes that allow timber to compete as a sustainable option. This webinar is free to HCCP designee holders and HCG members.

    In this webinar, learn about additions to the 2021 International Building Code that allow for larger and taller wood buildings. You’ll get an overview of new design and construction considerations for midrise mass timber housing within the context of streamlined project delivery and how they support urban density and more sustainable communities. Variables will include allowable increases, acoustics, and fire-rated assemblies.

    Participants in this webinar will:

    • Discover how midrise wood‐frame construction meets housing needs while supporting well designed urban growth.
    • Identify the construction types, building metrics and fire resistance/protection requirements for timber midrise buildings per the 2021 International Building Code.
    • Understand the schedule and cost implications of mass timber structures as supplemented by prefabricated assemblies. 

    Speakers: Craig Curtis, Chief Architect, craig.curtis@katerra.com; Chester Weir, Design Lead, chester.weir@katerra.com; Katherine Faulkner, Architect, Katherine.faulkner@katerra.com, Katerra

    NAHB Continuing Education: 1.0 hours of continuing education credits for the following 12 designations: HCCP, CAPS, CGA, CGB, CGP, CGR, CMP, CSP, GMB, GMR, Master CGP, Master CSP, MIRM.

    Cancellation and Refund Policy:  Registration is open until 3 p.m. ET (12 p.m. PT) on Wednesday, August 5. To receive a refund, cancellations must also be submitted by 3 p.m. ET (12 p.m. PT) on Wednesday, August 5. After that date, no refunds will be issued. Cancellation requests must be submitted to Deborah Krat at EdWebinars@nahb.org


  • New Rules for Creating an Exceptional Customer Experience

    Contains 2 Component(s), Includes Credits Includes a Live Web Event on 07/29/2020 at 2:00 PM (EDT)

    Learn these new rules of managing customer experience and change the way builders interact with customers -- from the first visit to the final step of the home buying experience. This webinar is part of the 2020 Best of IBS Series.

    Best of IBS Series 2020

    The consumer experience has changed. Customers expect things they never did before. And the only way to survive is to remodel your company’s processes around them. This webinar will explore the biggest home buyer pain points and how your team can provide “WOW” moments to ensure high levels of customer satisfaction and the end-to-end experience buyers want.

    Participants will be able to:

    • Better understand the radical shift in consumer expectations and what you need to do to respond.
    • Recognize the vital importance of re-imagining the home buying experience from start to finish.
    • Identify the greatest challenges in client/builder relationships and discover the tools and processes you’ll need to implement improvements.  

    Speaker: Mark Hodges, owner Blueprint Strategic Consulting, markhodges1018@gmail.com

    NAHB Continuing Education: 1.0 hours of continuing education credits for the following 12 designations: CAPS, CGA, CGB, CGP, CGR, CMP, CSP, GMB, GMR, Master CGP, Master CSP, MIRM.

    Cancellation and Refund Policy:  Registration is open until 3 p.m. ET (12 p.m. PT) on Tuesday, July 28. To receive a refund, cancellations must also be submitted by 3 p.m. ET (12 p.m. PT) on Tuesday, July 28. After that date, no refunds will be issued. Cancellation requests must be submitted to Deborah Krat at EdWebinars@nahb.org.

  • Best of IBS 2020 Webinar Series

    Contains 6 Product(s)

    This package includes all six webinars in this year’s Best of IBS 2020 series.

    This package includes all five webinars in this year’s Best of IBS 2020 series

    . These webinars are: 

    • 4-5-3! ONE Framework to Master Your Financials & Make More Profit
    • It’s 2020—and THIS is What Buyers Want
    • The Four Ps of Leadership: Understanding Yourself to Influence Others 
    • How Gen Z and Millennials Are Changing Homebuilding Forever
    • New Rules for Creating an Exceptional Customer Experience
    • House Plan Design that Can Save You Thousands 
  • Evergreen Online Lead Conversion: Creating a Strategy That’s Ready for the Unexpected

    Contains 3 Component(s), Includes Credits Includes a Live Web Event on 07/22/2020 at 2:00 PM (EDT)

    Join online marketing experts as they discuss how to build a successful digital marketing program that not only converts online leads but is resistant to the unexpected. Learn how to navigate change, so you can spend less time reacting and more time making the sale. This webinar is free to the NSMC Council group.

    2020 has thrown even the best online marketing experts off balance, barely able to react, let alone be aggressive in pursuing leads. In this webinar, learn how to build a successful digital marketing engine that converts online leads and boosts sales even in the most unpredictable markets. With the impact of COVID-19 still looming, you’ll understand what it takes to navigate change now and, in the future, and how to create a business pipeline that's actually designed for disruptions.

    Participants in this webinar will:

    • Differentiate fashionable marketing from long-term trends.
    • Evaluate tools and techniques to enable a more digital sales process.
    • Learn how to audit and grade the home shopping experience you’re providing and make appropriate adjustments.

    Speakers: Dennis O'Neil, President, ONeil Interactive, dennis@oneillinteractive.com; Beth Russell, Director of Marketing, Stylecraft, erussell@stylecraft.com

    NAHB Continuing Education: 1.0 hours of continuing education credits for the following 12 designations: CAPS, CGA, CGB, CGP, CGR, CMP, CSP, GMB, GMR, Master CGP, Master CSP, MIRM.

    Cancellation and Refund Policy:  Registration is open until 3 p.m. ET (12 p.m. PT) on Tuesday, July 21. To receive a refund, cancellations must also be submitted by 3 p.m. ET (12 p.m. PT) on Tuesday, July 21. After that date, no refunds will be issued. Cancellation requests must be submitted to Deborah Krat at EdWebinars@nahb.org

    Dennis ONeil

    President, ONeil Interactive

    Beth Russell

    Director of Marketing, Stylecraft

  • Update Your Elevations: A Live Demo on Applying Multiple Facades to a Single Floor Plan

    Contains 2 Component(s), Includes Credits Includes a Live Web Event on 07/15/2020 at 2:00 PM (EDT)

    This webinar will feature a live 3D modeling demonstration to help you create multiple elevations, from traditional to contemporary, from one floor plan. Walk away with the knowledge to offer your clients a variety of options and the choices they desire.

    This interactive webinar will feature a 3D modeling demonstration to show how you can create multiple unique elevations ranging from traditional to contemporary. Through the live tutorial, you’ll see how altering detailing, materials and patterning can achieve varying levels of style. The result? Multiple elevations applied to a single floor plan, allowing you to offer your clients the variety of options and choices they desire.

    Participants in this webinar will:

    • Understand the key elements for a well-composed elevation.
    • Explore material, pattern and price options to be able to differentiate elevations.
    • Learn how to create varying elevations for broad consumer appeal and market flexibility.
    • Identify the varying types of elevations currently in demand by consumers.


    Speaker: Seth Hart, Associate and Senior Designer; DTJ Design; Boulder, CO; shart@dtjdesign.com

    NAHB Continuing Education: 1.0 hours of continuing education credits for the following 12 designations: HCCP, CAPS, CGA, CGB, CGP, CGR, CMP, CSP, GMB, GMR, Master CGP, Master CSP, MIRM.

    Cancellation and Refund Policy:  Registration is open until 3 p.m. ET (12 p.m. PT) on Wednesday, July 14. To receive a refund, cancellations must also be submitted by 3 p.m. ET (12 p.m. PT) on Wednesday, July 14. After that date, no refunds will be issued. Cancellation requests must be submitted to Deborah Krat at EdWebinars@nahb.org


  • Moving the Buyer’s Journey Online: A How-to Guide for Completing Your Sales Digitally

    Contains 3 Component(s), Includes Credits

    Industry experts explore techniques, tools, process mapping, and training for completing your sales digitally—from writing the purchase agreement to selections—and meeting homebuyer’s needs in the new world of online selling due to COVID-19.

    This webinar will map out the steps and procedures needed to simplify the buying process in the new world of online selling amidst the COVID-19 pandemic. From closing the sale and writing the purchase agreement to getting through the selections process, a panel of industry experts will discuss interactive tools, personalized engagement, and trainings your team should implement, and how to ensure a seamless customer experience. 

    Participants in this webinar will:

    • Know what technology is working and the support and training you need to implement a digital sales process.
    • Discover how to map your procedures to ensure a great customer experience.
    • Understand the impact of our efforts from the buyer’s perspective.
    • Learn best practices for creating a virtual selections process.


    Speakers: Kimberly Mackey, Founder, and Sales & Marketing Management Consultant of New Homes Solutions Consulting, kmackey@newhomessolutions.com; Greg Bray, President, Blue Tangerine, greg@bluetangerine.com; Lisette Minnick, VP of Sales & Marketing for Mattamy Homes, Tampa Division, Lisette.minnick@mattamycorp.com

     

    NAHB Continuing Education: 1.0 hours of continuing education credits for the following 12 designations: CAPS, CGA, CGB, CGP, CGR, CMP, CSP, GMB, GMR, Master CGP, Master CSP, MIRM.

    Cancellation and Refund Policy:  Registration is open until 3 p.m. ET (12 p.m. PT) on Tuesday, June 30. To receive a refund, cancellations must also be submitted by 3 p.m. ET (12 p.m. PT) on Tuesday, June 30. After that date, no refunds will be issued. Cancellation requests must be submitted to Deborah Krat at EdWebinars@nahb.org


    Kimberly Mackey

    Founder, Sales & Marketing Management Consultant of New Homes Soltuions

    Kimberly Mackey, founder of New Homes Solutions Consulting, has a reputation as someone with real-world SOLUTIONS in a competitive and rapidly changing sales environment. Companies call on Kimberly to set up the processes & systems within the company so that sales is the engine that drives the train rather than running it off the tracks. Because she has such a depth of experience in all disciplines within the building industry, she is highly sought after to help companies to create a Customer Experience Process from lead to customer and throughout the building process. By creating a smooth transition and communication processes, she helps builders to create “Raving Fans.” She is a keynote speaker with 20 years of experience as an executive in the residential home building. She has a proven track record working with Builders and Developers of all sizes –from the local/regional companies to the publicly traded nationals. For more information, visit: NewHomesSolutions.com

    Greg Bray

    President, Blue Tangerine

    As President of the 25-person agency Blue Tangerine, Greg uses digital marketing to help home builders grow sales. Greg began developing home builder websites in late 1999 and has been hooked ever since. The tools have matured since that time, but one thing hasn’t changed: the goal to grow sales!

    In 2006, as VP of Operations for eCalton, Greg purchased the company and achieved his dream of owning his own business, renaming it Blue Tangerine Solutions. In 2014, he partnered with Triad Analytics to expand the agency’s marketing services. In 2017, the companies merged and became today’s Blue Tangerine.

    Blue Tangerine is a digital marketing and website development agency that specializes in helping home builders grow their sales. They achieve that goal by helping you build a better website and drive more qualified traffic to the site. Greg considers it a privilege to lead this team of talented professionals.

    Greg enjoys teaching the techniques and skills that he’s learned. He can explain complex technical topics in easy to understand language. He has presented at the International Builders' Show (IBS), the Southeast Building Conference, the Best Home Building Practices Summit, as well as other webinars and events. He is proud to be a host of the Home Builder Digital Marketing Summit and Podcast.

    Greg has an MBA from North Carolina State University and a BS degree in Computer Science from Brigham Young University. He is Google Ads and Google Analytics certified.

    Lisette Minnick

    VP of Sales & Marketing for Mattamy Homes

    Lisette Minnick is the Vice-president of Sales for the Mattamy Homes, Tampa Division. Lisette is known as a dynamic, motivated, entrepreneurial sales management strategist with a strong, 18+ year record of success in the home building industry. She is adept at driving sales production and improving team and management performance.

    Starting her new homes career on the sales floor, she worked her way to the top as an exceptional mentor, trainer, and coach.

    She is known for her tenacity, even in a difficult market.

    Lisette focuses on increasing profit margins, building strong internal and external customer relationships, and leading a successful sales team. Her experience in creating and implementing innovative marketing strategies to consistently result in overall customer satisfaction while improving efficiencies to enhance performance is part of the reason why she was invited to speak and share with you today.

  • How Gen Z and Millennials Are Changing Homebuilding Forever

    Contains 3 Component(s), Includes Credits

    Come to understand the wants and needs, desires and expectations of the Gen Z and Millennial generations based on the latest scientific and consumer research and learn how to appeal and sell to these new consumers. This webinar is part of the 2020 Best of IBS Series.

    Best of IBS Series 2020

    Millennials and Gen Z are not only reshaping the economy, they’re completely altering the homebuilding industry. These generations expect unique experiences that are changing the ways we buy and sell -- forcing companies to examine how they do business. See how these consumers are making an impact on home design with strong preferences for smart home technologies, energy efficiency and more workable spaces. Learn how they’re devising new communication and wellness protocols, influencing design spaces and affecting technological advances.

    Participants will be able to:

    • Learn why health, technology, environment and sustainable living are important to these buyers and how you can more effectively merchandise to appeal to these interests.
    • Identify how these two generations are changing the fundamentals of location, size and space in urban areas and the suburbs.
    • Learn the style, color and design preferences of Millennials and Gen Z.  

    Speakers: Brooke Collins, Regional Manager, Builders Design, bcollins@buildersdesign.com, 5; Marnee Duffus, Regional Manager, Builders Design, mduffus@buildersdesign.com, 7; Megan Eltringham, VP of Marketing, The New Home Company, meltringham@nwhm

    NAHB Continuing Education: 1.0 hours of continuing education credits for the following 12 designations: CAPS, CGA, CGB, CGP, CGR, CMP, CSP, GMB, GMR, Master CGP, Master CSP, MIRM.

    Cancellation and Refund Policy:  Registration is open until 3 p.m. ET (12 p.m. PT) on Tuesday, June 23. To receive a refund, cancellations must also be submitted by 3 p.m. ET (12 p.m. PT) on Tuesday, June 23. After that date, no refunds will be issued. Cancellation requests must be submitted to Deborah Krat at EdWebinars@nahb.org.

    Marnee Duffus

    Regional Manager, Builders Design

    Brooke Collins

    Regional Manager, Builders Design

    Megan Eltringham

    VP of Marketing, The New Home Company

  • COVID-19 Compliance & Operational Challenges in Multifamily Property Management

    Contains 3 Component(s), Includes Credits

    This webinar will outline best practices for property management and compliance as well as action plans relative to the COVID-19 crisis. Our expert panel will explore guidance received, practical on-site implementation, managing lease-ups, occupied rehab certifications, social distancing and more. This webinar is free to HCCP, Multifamily and HCG members and designees.

    COVID-19 has thrown the worlds of multifamily property management, operations and compliance into uncharted territory. In this webinar, state agency representatives and property management executives will go beyond the details of the virus itself, and instead share real-world responses and reactions that have worked for properties during the crisis. Topics explored will include state and federal guidance, on-site implementation, managing lease-ups, social distancing, future precautions, avoiding potential pitfalls and more. 

    Participants in this webinar will:

    • Understanding federal and state guidance—what has been addressed and what has not.
    • Learn about income calculation guidance relative to the C.A.R.E.S Act.
    • Discuss operational impacts and considerations during this pandemic and planning for potential future outbreaks. 

    Moderator: Kristin Han, WNC & Associates, khan@wncinc.com

    Speakers: Scott Michael Dunn, CEO, Costello Compliance, smdunn@costelloco.com; Wesley Daniel, SVP Affordable Housing, ConAm Management, wdaniel@conam.com; Susan Westbrook, Manager of Rental Assets, NC Housing Finance Agency, sewestbrook@nchfa.com; Jennifer Marchand, OHCS Multifamily Compliance Technical Advisor, Oregon Housing and Community Services, Jennifer.C.Marchand@Oregon.gov

    NAHB Continuing Education: 1.0 hours of continuing education credits for the following 12 designations: HCCP, CAPS, CGA, CGB, CGP, CGR, CMP, CSP, GMB, GMR, Master CGP, Master CSP, MIRM.

    Cancellation and Refund Policy:  Registration is open until 3 p.m. ET (12 p.m. PT) on Tuesday, June 2. To receive a refund, cancellations must also be submitted by 3 p.m. ET (12 p.m. PT) on Tuesday, June 2. After that date, no refunds will be issued. Cancellation requests must be submitted to Deborah Krat at EdWebinars@nahb.org


    Kristin Han

    VIce President, WNC & Associates

    Kristin H. Han serves as the Vice President - Compliance with WNC, a national syndication firm founded in 1971, specializing in affordable housing investments, asset management and development services in acquiring over 1,400 developments.   Ms. Han is currently responsible for monitoring over 640 developments in 47 states , District of Columbia and Virgin Islands within the current investment portfolio valued at over $9.5 billion for compliance with Section 42 of the Internal Revenue Code and related regulatory requirements along with assessing and managing risks in various stages of construction through stabilization.  She has more than 29 years of affordable housing experience including low-income housing tax credit, tax-exempt bonds, and various HUD and RD programs. 

    Scott Michael Dunn

    Chief Executive Officer, Costello Compliance and Director of Policy, The Costello Companies

    Scott Michael Dunn is the CEO of Costello Compliance and the Director of Policy for the Costello Companies. The Costello Companies are developers, builders and managers of affordable housing with clients throughout the country. Mr. Dunn has almost three decades of experience in multi-family housing and holds various specialized certifications related to all major affordable housing programs. Prior to joining the Costello Companies, Scott Michael served as the Executive Vice President of Zeffert & Associates for over a decade where he was responsible for the company’s overall daily operations as well as developing and monitoring the training, compliance and state monitoring divisions.

    Jennifer Marchand

    OHCS Multifamily Programs Compliance Technical Advisor

    Jennifer C. Marchand is the OHCS Multifamily Compliance Technical Advisor. She joined OHCS as a Compliance Officer in 2003. Jennifer serves on the Oregon AHMA board as a liaison for OHCS and has conducted numerous trainings and panels on a national level for the National Council of State Housing Agencies (NCSHA).

    Wesley Daniel

    SVP, Affordable Housing, ConAm Management

    Susan Westbrook

    Manager of Rental Assets, NC Housing Finance Agency

  • It’s 2020 -- and THIS is What Buyers Want

    Contains 3 Component(s), Includes Credits

    In this webinar, explore the features builders are most (and least) likely to include in the typical home they build in 2020 and the specific home buyer preferences and perceptions about affordability and availability in the housing market. This webinar is part of the 2020 Best of IBS Series.

    Best of IBS Series 2020

    This webinar will explore the design and structural characteristics of new homes built today and highlight how they have changed in the last two decades. We’ll also cover the features builders are most (and least) likely to include in the typical home they build in 2020 and the specific buyer preferences and perceptions about affordability and availability in the housing market. NAHB’s most up-to-date research will be presented, providing insights into the ways you can incorporate the very latest trends into the homes you design and build.

    Participants in this webinar will:

    • Identify the top characteristics of homes being built today and get a peek at what builders are likely to include in new homes in 2020.
    • Learn the home buyers’ most wanted features and examine their perceptions about the affordability and availability of homes in their markets.
    • Understand and see trends in colors, materials and projects.

    Speaker: Rose Quint, Assistant Vice President, Survey Research, NAHB

    NAHB Continuing Education: 1.0 hours of continuing education credits for the following 12 designations: CAPS, CGA, CGB, CGP, CGR, CMP, CSP, GMB, GMR, Master CGP, Master CSP, MIRM.

    Cancellation and Refund Policy:  Registration is open until 3 p.m. ET (12 p.m. PT) on Tuesday, May 26. To receive a refund, cancellations must also be submitted by 3 p.m. ET (12 p.m. PT) on Tuesday, May 26. After that date, no refunds will be issued. Cancellation requests must be submitted to Deborah Krat at EdWebinars@nahb.org.

    Rose Quint

    AVP, Survey Research, NAHB

    Donal Ruthroff

    Principal, DAHLIN GROUP ARCHITECTURE | PLANNING